San Francisco rolls out Microsoft’s Copilot AI for 30,000 city workers

San Francisco Mayor Daniel Lurie said on Monday that productive artificial intelligence will be available for 30,000 workers throughout the city government and that the city will lean on its role as the leader in AI.

CITY WILL USE Microsoft 365 Copilot conversation supported by Openai’s GPT-4O to develop city services for employees such as nurses and social workers.

“It will allow us to use LLMs and produce faster reaction times.” He said.

Lurie’s management said that the movement would make San Francisco one of the largest local governments in the world to benefit from AI.

The town hall said that Copilot will be done in its departments to cope with administrative studies such as data analysis and preparation reports and will give the workers more time to respond to the residents.

After a six -month test, including more than 2,000 urban workers with productive artificial intelligence, they gave them productivity gains for up to five hours a week.

Lurie said that the city uses the city’s 311 city services line as a test situation that shows ways to improve service times for things such as garbage, homeless camps and language translation.

“We have more than 42 languages in San Francisco,” he said. He continued: “We don’t always have enough translators to do everything. The AI tool will help us do it in seconds.”

While San Francisco is home to AI leaders from Anthropic to Openai and more, the city rely on AI technology, which will be available under its current license with Microsoft, and without an additional cost to the city.

Lurie said, “We want to be a sign for cities around the world about how they use this technology,” said San Francisco.