Co-operative reveals ‘malicious’ cyber attack cost retailer £206m in lost revenue
The cooperative group announced in April that £ 75 million in the first half of the year had fallen before the tax in the first half of the year due to a £ 80 million in a “malicious” cyber attack in April.
This shows a significant decline from £ 3 million reported in the same period last year.
Retailer, empty shelves and shoppers, including payment problems, including widespread deterioration, the cyber event, sales of £ 206 million confirmed.
This contributed directly to a number of £ 20 million, including a one -time cost of £ 80 million against the gains.
For six months until July 5, the cooperative recorded a loss of activity, which was a sharp contrast with a £ 47 million earnings a year ago.
The group awaits a financial impact on an ongoing financial impact in the second half of the financial year.
Cooperative President Debbie White said, “The first half of 2025 brought significant difficulties from a malicious cyber attack.
“Our balance sheet strength and the magnificent reaction of our 53,000 colleagues provided us to provide vital services for our members and communities.”
The cooperative said that the hacking attempt was “sophisticated ve, but acted quickly and decisively to“ temporarily close a series of systems to include threat.
The group closed the sections of IT systems after the attack and attacked the members of the computer’s personal data.
In July, he confirmed that all the data of 6.5 million members of the cooperative were stolen in the incident.
The group said that the computer pirates had previously created a copy of one of the company’s files, but they could not attack the platforms anymore and could not install the planned ransom software.
Following the incident, the efforts continue to move to ensure that the basic services such as funeral work continued, while the rural “life line” stores gave priority to the stores, he said.
He also said that he supported independent cooperative societies and franchise partners to minimize cuts, and thanked his members for their support during the deterioration and offered a discount of £ 10 from a £ 40 shop.
CEO Shirine Khoury-haq said: “Cyber attack emphasized our strong aspects.
“But more importantly, he emphasized the areas we need to focus on our food business.
“We have already started this journey, we developed our member and customer offer, we made structural changes in our business and Partner–OP For long -term success. “
