Microsoft hit with Azure, 365 outage ahead of quarterly earnings
Microsoft CEO Satya Nadella leaves after the White House Task Force on Artificial Intelligence Training Meeting in the East Room of the White House in Washington on September 4, 2025.
Eric Lee | Bloomberg | Getty Images
Microsoft On Wednesday, hours before the company’s scheduled earnings release, Azure cloud and 365 services went down.
Users reported on social media that there were problems accessing their sites and services running on Microsoft products, and that the company’s website could not be accessed. The problems started around 11:40 a.m. ET, according to Downdetector based on user reports.
Microsoft acknowledged the issues with Azure and 365 support accounts in X.
“We’re investigating an issue affecting Azure Front Door services,” the Azure support account said. “Customers may experience intermittent request errors or delays. Updates will be provided shortly.”
on Azure status pageThe company said “customers may be experiencing issues accessing the portal.”
Microsoft’s 365 situation account “We’re investigating reports of issues accessing Microsoft 365 services and the Microsoft 365 admin center. You can find more details in the Service Health Dashboard under MO1181369.” he wrote.
The service outages come just over a week after larger rivals Amazon Web Services reported a major outage that caused several major websites to go down. AWS said that during the day of October 20, customers observed “increased error rates” when trying to launch new instances on EC2, its popular cloud service that provides virtual server capacity.
Microsoft is set to report its first-quarter financial results after the close of trading. The company did not immediately respond to a request for comment.
In March, Microsoft experienced an outage over a weekend that left tens of thousands of users unable to access their Outlook email accounts and other programs.
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