ACT public housing tenants face opaque system with a lack of accountability | The Canberra Times

During the family’s first year in the house, contractors came out five times to stretch the carpet and cut away any excess. A few years later the carpet had moved away from the wall and tripped on Mrs. Stewart’s daughter, who injured her face on the side wall. Ms Stewart applied for a job, the tradesman said the carpet needed to be completely replaced and she notified Housing ACT, but then heard nothing.