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Cyber criminals now know your Qantas meal preferences

9 July 2025 10:38 | News

Millions of Qantas customers, including food preferences, are said to have been told by cyber criminals in the raid last week.

The airline revealed that 5.7 million customer registration was affected when a third -party system used by an Open Sea Call Center was attacked.

The names of four million customers, E -Posta addresses and frequent brochure details appeared.

The remaining 1.7 million customers had a larger data set, including names, E -mail addresses and birth dates, phone numbers, personal or business addresses, gender and food preferences.

A total of 10,000 food preferences were reached.

CEO Vanessa Hudson said in a statement on Wednesday, “As of today, we reach customers to inform the specific personal data fields held in the system whose security is violated and to give advice on how to access the necessary support services,” he said.

The airline argues that there is no evidence that any personal data played so far has been published in the dark network.

However, expert cyber security experts are “actively” for violations.

Qantas, no financial information, credit card details or passport details in the system were not stored and therefore not access.

Qantas also confirmed that frequent flying brochure accounts, passwords, pins and entry information remained safe.

“Challenging data, these frequent brochure accounts are not enough to access,” he said.

The update comes a week after the cyber attack that allows Qantas customers to hug.

Later, the open Naval Call Center was defrauded to ensure access to the third -party site.

Qantas contacted by a hacker who claims to be behind the theft of data, but remains closely about his identities.

Multiple cyber experts believe that the responsible group is called scattered spider, a rude of young cyber criminals living in the United States and England.

The US Federal Investigation Office has recently warned that the group’s legitimate users are targeted by imitating multi -factor authentication and access systems to skip the airline sector.

Qantas has created more cyber security measures to protect customer data and continues to examine how the attack took place.

“We are constantly in contact with the National Cyber ​​Security Coordinator, Australian Cyber ​​Security Center and Australian Federal Police, Hand said Hudson, Hudson said in a statement. He said.

When customers claim to come from the sender Qantas, they are asked to remain awake about E -mails, text messages or phone calls.

It also recommends that customers distribute two-stage authentication to accounts and not to provide personal or financial information through an e-mail, call or text.

Security experts come to the details of 10 million customers when hacked in Optus 2022, similar to the increase in attack attacks, similar to the rapid increase in deception attempts after Hack.

Legal experts suggest that the incident could lead to class action against Qantas after allegations of compensation against Optus and Medibank after the major violations in 2022.


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