Delayed pay? You’re not the only one hit by RBA glitch
While workers across Australia are receiving their wages late, thousands of people have had their property deals delayed due to a problem with the Reserve Bank.
The systems at the central bank and a major clearing platform have since been resolved, but many property buyers have been left in the lurch and have to re-book new clearing arrangements with their conveyancers.
An RBA spokesman told AAP that an issue with direct entry and property deals occurred between 10am and 4.30pm (AEDT) on Tuesday.
Although the system was restored and transactions resumed, the issue created a backlog that resulted in approximately 900 payments being delayed.
Nearly 100 settlements in Victoria remained unresolved by late Thursday morning.
Digital payment platform PEXA said it would be in touch with those affected.
“The Reserve Bank of Australia experienced a technical incident on the PEXA platform on Tuesday which caused delays in scheduled real estate transactions,” it said in a statement.
“PEXA recognizes that this issue is stressful for our customers and those experiencing outages, and we regret any inconvenience.
“We are constantly actively collaborating with our partners, including the RBA, to ensure the e-Transport system remains resilient, safe and efficient.”
PEXA’s systems were functional throughout the RBA issue, and the platform insisted it was not an issue on their part.
PEXA notified hauliers on Tuesday that there was disruption at least across NSW.
Customers hoping to get in that day would have to re-book their deals, meaning council rates and water rates may have changed.
Some people planning to move on the same day may also have needed to make alternative arrangements.
“It was a little stressful! We were supposed to pick up the keys early this afternoon,” she said a Reddit user.
“Other than that, we planned for everything that could go wrong,” he said. another user.
Employees waiting for their salaries on Tuesday afternoon panicked as they had to wait for hours to receive their salaries.
The wage running problem is believed to mainly affect employers who use ANZ for their wage running.
Bendigo Bank, which has millions of customers through its digital arm Up Bank, was also affected.
It uses ANZ as its file courier, but it’s unclear whether other financial institutions are experiencing similar problems.
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