Employment department’s job service providers app doesn’t exist

The employment department claimed to have developed a special app to track providers of dangerous work services as part of its benefits compliance system. New documents show that there is no such thing.

The interesting situation of the application was first revealed when the Commonwealth Ombudsman published his statement. second investigation report We consider the federal government’s response to the unlawful cancellation of welfare payments to 964 people resulting from the Coalition Era Targeted Adjustment Framework maze.

This framework, the TCF, is so complex and punitive that Natalie James, former secretary of the Department of Employment and Workplace Relations (DEWR), has gradually accepted the approach. five separate incidents Between July 2024 and March 2025 this resulted in illegal decisions or people being cut off from support without assurance that government rules were being followed.