Salesforce CEO confirms 4,000 layoffs ‘because I need less heads’ with AI

Salesforce CEO Marc Benioff has recently discussed how artificial intelligence helps to reduce the company’s staff, and has reduced 4,000 of customer support roles.

Benioff announced their dismissal during an interview published on Friday. Logan Bartlett Show Podcast.

“I reduced it to about 5,000 from 9,000 heads, because I need less heads,” he said, discussing the influence of Benioff AI on Salesforce operations.

Salesforce has built what he said on the front of the AI ​​revolution and what he said “Agent“Customer Service Boots.

“Due to the benefits and efficiency of the representative, we have seen the number of support engineers, and we don’t have to actively fill the role of support engineer,” Salesforce said in a statement on Tuesday. He said.

Dispensing comes after Benioff’s announcement during the summer AI up to 50% of the work in SalesforceSan Francisco -based.

Human Resources Advisor Laurie Ruettimann said that AI affects jobs in various industries.

Di There have been layoffs attributed directly to AI all over America, R Ruettimann said, anyone who wants to employ or look for a job needs to learn new skills.

Ruettimann said, “If your network could find you a job, he would have done it. He would do it yesterday, Ru Ruettimann said. “It is for you to expand your vision, to expand your horizon and to meet new people.”

Analyst Ed Zitron said he was accused by technology companies that were over -hired during AI’s spandem. Zitron wants to attract investors by claiming that companies are more efficient.

Zitron said, “This is just a growth mentality at all costs,” he said. “The only thing that matters is that even if it ruins people’s lives.