No ransom request after Qantas cyber attack
A large airline will soon be able to tell six million customers whose data are stolen by cyber criminals.
In an update on Friday, Qantas said that the group believes that he was responsible for the incident and did not receive a ransom.
Hack, which was announced at the beginning of this week, took place in a third -party system used by a call center for Qantas.
Credit card details, personal financial information, passport details and Qantas frequent brochure accounts did not occur.
However, millions of customers’ names, birth dates and e -mail addresses were stolen.
Qantas will communicate individually to customers next week and to say exactly what personal data are in the system or danger.
Orum I want to apologize for the uncertainty that caused this, dedi CEO Vanessa Hudson said in a statement.
“As our research progresses, we are determined to inform our affected customers with regular updates.”
Qantas, who continued to work with the government officials to investigate the incident, confirmed that there was no other threat in the system and remained safe.
More than one cyber expert believes that young cyber criminals living in the United States and the UK are called a scattered spider, the group responsible for the attack.
The US Federal Investigation Office has recently warned that the group’s legitimate users are targeted by imitating multi -factor authentication and access systems to skip the airline sector.
Airlines such as Hawaiian Airlines and Westjet have faced cyber attacks in the last two weeks.
Qantas brought additional security measures to resist and increase the determination.
They include more safety measures for frequent hand ads by bringing “additional identity için for account changes.
Hudson said, “We take this incredibly seriously and apply additional security measures to strengthen our systems,” Hudson said.
“Our customers can be sure that we have the right expertise and resources dedicated to solving this issue thoroughly and effectively.”
Qantas also warned that scammers imitated the airline after the attack and told customers to be vigilant.
The airline never contacts customers who want a password, reference details or precision login information.
“If customers receive a suspicious E -mail, text message or call from someone alleged to be Qantas, you can contact Special Support Line, Scamwatch or local authorities,” he said.
After Hack, Qantas received more than 5000 customer questions.
In the meantime, law experts, in 2022 after the major violations against optus and Medibank against the allegations of compensation against the incident may lead to a class action against Qantas.
Qantas Customer Support Line: 1800 971 541 or +61 2 8028 0534
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