Almost half of working-age adults experienced workplace conflict in the past year
The main causes of conflict in the workplace have been revealed by new research.
Ability and performance problems were the most common problems, followed by personal disagreements and relationship problems.
The conciliation service conducted the survey on the occasion of its 50th anniversary.
To coincide with the anniversary, Acas has published a report showing that almost half of working-age adults in Britain have experienced workplace conflict in the last 12 months.
Acas Chief Executive Niall Mackenzie said: “Acas has been at the heart of workplace relations for 50 years, helping employers and employees drive change and find common ground in even the most challenging circumstances.
“Our report on the prevalence of conflict shows that there is still a need for Acas experts to bring experience and calmness to conflict in the workplace.”
The most common effects of conflict are stress, anxiety and depression, followed by a decline in motivation or commitment, Acas said.
Mr Mackenzie added: “Workplace disputes may be inevitable, but if they are not managed and resolved appropriately the knock-on effects can be very costly.
“It is encouraging to see that informal methods are already being used by bosses to prevent and resolve disputes.
“Part of Acas’ role as we celebrate 50 years of providing workplace advice is to ensure managers and leaders have the skills to build more harmonious workplaces.”
Employment rights minister Kate Dearden said: “For half a century, Acas has given workers a voice and supported employers to build stronger, more productive workplaces.
“Their work to resolve conflicts and improve employment relations has brought real benefits to organizations and generated significant savings for the economy.
“Early resolution of disputes is vital to a modern and growing economy, and Acas will continue to be at the heart of our plans to modernize industrial relations in a way that works for workers and businesses alike.”
