E-commerce giant Flipkart partners with India Post to boost last-mile parcel delivery service: Details
E-commerce giant Flipkart on Friday announced that it has signed a partnership with the Ministry of Posts for efficient last-mile parcel delivery.
Ministry of Posts announces collaboration with Flipkart
According to the official statement, the collaboration aims to leverage the Ministry of Posts’ delivery network and Flipkart’s strong presence in the Indian e-commerce sector to provide efficient, reliable and customer-centric parcel delivery solutions across the country.
“The Department of Posts (DoP), Department of Communications and Flipkart India Private Limited have signed an agreement for last mile parcel delivery services. As per the agreement, the Department of Posts will provide last mile delivery services for Flipkart shipments across India,” the statement said.
“The agreement focuses on faster deliveries, improved operational coordination and seamless technology integration for efficient package movement and delivery. The collaboration is expected to further strengthen the logistics infrastructure supporting India’s fast-growing e-commerce sector,” the statement said.
Flipkart will use India Post network for parcel delivery
With this agreement, the e-commerce giant, which already has a large presence across the country, will leverage India Post’s extensive network for parcel delivery services in urban, semi-urban and rural areas, including remote and underserved areas.
Services will include delivery of prepaid and cash on delivery packages, OTP-based delivery authentication and real-time shipment tracking.
Walmart Inc Chairman praises Flipkart’s 13-minute delivery
Earlier today, Walmart Inc. President and CEO John Furner praised the e-commerce giant for its 13-minute delivery service, calling it “truly impressive.” He also praised the rapid pace of innovation and delivery execution of the Indian unit, in which he holds a controlling stake.
In its Q1 FY2027 earnings call, Furner said: “The speed at which people deliver, innovate and deliver products is impressive. Delivering in 13 minutes in international markets and especially on Flipkart is truly impressive.”
Furner added: “In India, Flipkart currently operates over 800 micro fulfillment centers used for express delivery, something we call Flipkart Minutes, and they deliver products in less than 13 minutes on average.”
The e-commerce giant also appeared on Walmart’s earnings call, as the major retailer highlighted the platform’s rapid delivery expansion in India. Walmart highlighted Flipkart’s role in driving advertising momentum and improving profitability during the quarter.
Walmart acquired the 77 percent majority stake of the Indian e-commerce giant for $16 billion in 2018. Currently, its shares are over 80 percent.
Walmart follows a fiscal year cycle from February 1 to January 31.
Flipkart continues its aggressive expansion drive
The company’s focus on profitability comes at a time when Flipkart is rapidly expanding Flipkart Minutes amid growing competition in India’s express commerce space, according to media reports. As part of its expansion plans, the company aims to scale up to 1,200 dark stores in the near future.
Launched in August 2024, Flipkart Minutes competes with several players in the segment, including Eternal’s Blinkit, Swiggy Instamart, Amazon Now, Zepto, Reliance Retail’s JioMart and BigBasket.
Apart from flash commerce, Flipkart is also reportedly considering branching out into additional business segments such as movie and live event ticketing services, along with its exclusive food delivery platform. The company is expected to start testing its food delivery service in Bengaluru around June, followed by a wider rollout in late 2026 or early next year.
