DGCA takes BIG action after IndiGo flight disruptions, asks the airline to…

More than 1,200 IndiGo flights were canceled in November alone.

India’s aviation watchdog, the Directorate General of Civil Aviation (DGCA), said on Wednesday that it was investigating ongoing disruptions at IndiGo after at least 150 flights were canceled and hundreds of flights postponed across the country. DGCA also asked the airline to submit the reasons for the situation and mitigation plans to combat the crisis. This comes at a time when India’s largest airline is facing one of its worst operational breakdowns in recent history.

In a statement, IndiGo confirmed that the DGCA had requested a report on the outages. According to news agency PTI, the Gurugram-based airline said, “IndiGo has been asked to report to Headquarters DGCA to submit the facts leading to the current situation and plans to mitigate the ongoing delays and cancellations.” he said. IndiGo also issued an apology for widespread disruptions over the last two days.

What caused the chaos?

According to DGCA data, more than 1,200 IndiGo flights were canceled in November alone. Thousands of passengers were affected by disruptions at many of India’s major airports on Wednesday, including those serving Delhi, Mumbai and Bengaluru. According to reports, there were many reasons why IndiGo flights were disrupted across the country. These included acute crew shortages, technical problems, airport congestion and other operational constraints. One of the key factors behind the chaos was the severe shortage of crew, especially pilots, after the implementation of the revised Flight Duty Time Limitation (FDTL) norms last month.

IndiGo’s performance declines

Government data on Tuesday showed that IndiGo’s on-time performance at six major domestic airports fell by as much as 35 per cent, while Air India recorded 67.2 per cent, Air India Express 79.5 per cent and SpiceJet 82.5 per cent.