DWP sends urgent message to millions eligible for £150 bill discount | Personal Finance | Finance

The Department for Work and Pensions (DWP) has warned people who receive calls about automatic bill reductions to ignore them. The government department explained in a post on

Official gov.uk website It states that the money is not paid directly to you. Instead, “your electricity supplier will apply the discount to your bill” if you qualify. He adds: “You’ll usually get the rebate automatically if you’re eligible. You only need to apply if you’re eligible.” Low income in Scotland – contact your energy supplier to apply.”

Assuming your supplier provides you with gas and electricity, if you would prefer to receive a discount on your gas bill, you can contact your supplier to see if this is something they can do. If you request this support because “the discount will not affect you”, do not worry. Cold Weather Payment or Winter Fuel Payment“, the government confirms this.

Suitability

There are different ways to qualify for the Warm Home Rebate Program depending on where you live. If you live in England and Wales you are eligible if any of the following apply:

If you live in Scotland, you qualify for one of the following situations:

The Warm Home Discount scheme is not available in Northern Ireland. Learn about the Affordable Warmth plan.

Can I benefit from a discount if I have a prepaid or pay-as-you-go meter?

Yes, don’t worry. You may still be eligible for the discount. The department says: “Your electricity supplier can tell you how to get a discount if you’re eligible, for example a voucher you can use to top up your meter.”

Can I get a discount if I live in a mobile home?

If you live in a parked (mobile) home, you can get a discount. If you live in a park home you follow a different path and Apply for the Park Homes Warm Home Discount here.

Didn’t receive a letter about the discount?

The department is asking people to contact the Warm Home Rebate Program if they do not receive a letter by early January 2026 and they think they are eligible. The DWP warns: “You must contact them before 28 February 2026.” If you live in Scotland and the rebate is applied directly to your energy supplier, you will not receive a letter from the Warm Home Rebate Scheme. Contact your energy supplier instead, he suggests.

Contact information

Warm Home Rebate Program helpline
Phone: 0800 030 9322
Relay UK (if you can’t hear or speak on the phone): 18001 then 0800 229 4325
Monday to Friday, 8 a.m. to 6 p.m.
Learn about call rates

Warm Home Discount Program
Mailbox 970
preston
PR2 0FX

Energy suppliers – full list

Energy suppliers participating in the program include:

• 100Green (formerly Green Energy UK or GEUK)
• Affect Energy – see Octopus Energy
• Increase
• British Gas
• Bulb Energy – see Octopus Energy
• Cooperation Energy – see Octopus Energy
• E – also known as E (Gas and Electric)
• Ecotricity
• E.ON Next
• EDF
• Fuse Energy
• Good Energy
• Home Energy
• London Power
• Octopus Energy
• Outlook Energy
• OVO
• Sainsbury’s Energy
• Scottish Gas – see British Gas
• Scottish Power
• Shell Energy Retail
• So Energy
• Square 1 Energy Ltd.
• Tomato Energy
• RealEnergy
• Tulo Energy
• Utilita
• Service Warehouse