HSBC issues alert to millions of customers ahead of Christmas | Personal Finance | Finance
HSBC has issued a warning to its millions of customers as the Christmas season approaches. As the festive season approaches, many people are looking for opportunities to save on gifts, but the world’s largest commercial bank is urging caution.
In a post on Facebook, HSBC advised customers to pause before parting with their hard-earned cash. Online shoppers are often targeted by scammers, especially during this time of year when criminals use deceptive tactics to trick people.
The global bank, which boasts millions of customers, shared a video highlighting the risks associated with fake shopping sites. It also sheds light on some of the strategies scammers use to persuade people to share their details.
HSBC wrote: “If you think you need to buy now or miss out, take a moment. Scammers sometimes design websites to create urgency and keep you from thinking twice. Visit our website to keep up to date with the latest scam updates.”
The text was accompanied by a video showing what a fraudulent website might look like, and the bank urged customers to “Don’t fall into the trap.”
In the show, HSBC created a fake advert for a pair of trainers. “Don’t run, don’t walk,” the post advertising the deal told customers. When customers click on the link, we’ll tell them to ‘hurry up!’ A web page was presented that said: Since the ‘80% off’ promotion is part of a ‘limited time offer’.
There was also a 60-second countdown claiming the deal reducing trainers from £200 to £40 was about to expire. HSBC said: “Only 80% sure it’s safe? Don’t fall into a trap. That rush when you find the perfect deal could be a warning sign. Scammers are running fake adverts selling products that don’t exist.”
HSBC’s website offers further guidance on common scams to help customers spot potential threats and reports Mirror. Shopping scams on social media are popular, as highlighted on the bank’s social media. HSBC explained: “Scammers are promoting fake reward deals and non-existent sales via social media. Watch out for direct messages and unfamiliar URLs to avoid fraud.”
Thieves may also create fake gift cards or event tickets in an attempt to extort money from Christmas shoppers. HSBC said: “Criminals are selling fake tickets or fake gift cards at ‘best ever prices’. Check the company’s email and website before purchasing.” he said.
With online shopping on the rise during the festive season, another tactic seen by criminals is creating fake package delivery notifications. HSBC said: “Emails or messages claiming to have a delivery problem may actually be scams designed to steal your personal information. Always verify emails and make sure tracking information comes from a known source.”
HSBC says there are four important points to follow when shopping online:
- Use safe sites and avoid unknown links
- Research retailers and check their return policies
- Keep your device updated and use strong passwords
- Avoid public WiFi and never share security details
More information is available on HSBC’s website.
