NinjaOne hits revenue benchmark, topping $500 million ARR
Pavlo Gonçar | SOPA Pictures | Light Rocket | Getty Images
Software startup NinjaOne has surpassed $500 million in annual recurring revenue (ARR), the company announced Tuesday.
The IT management platform’s revenue grew nearly 70% year over year, and its customer base grew more than 60% year over year to 35,000.
President and Chief Financial Officer Chris Matarese told CNBC that ARR’s milestone is largely due to the startup’s continued product innovation and customer support.
“I think we’ve spent probably four times the industry average on support and have had customer satisfaction scores of 98% or better throughout our history,” he said.
Founded in 2013, NinjaOne offers patch management, backup, remote monitoring and management, endpoint security, and more under a unified software system rather than multiple siled tools.
Unlike legacy technology, NinjaOne’s “multi-tenant native architecture can innovate faster to produce multiple software solutions simultaneously,” co-founder and CEO Sal Sferlazza said in a statement.
The company seized an issue $5 billion valuation Following a $500 million funding round led by Iconiq Growth and CapitalG, AlphabetVenture capital arm in February 2025.
Matarese said customers, including IT departments and managed service providers, reported a 50% reduction in endpoint management and support costs and a 20% increase in staff retention after adopting NinjaOne.
“About 75% of our customers replace four or more tools when using Ninja,” he said. “The fewer tools you have, the more unified everything is and the better everything works.”
He added that the company expects revenue growth of 60 percent to 70 percent for 2026 and plans to launch five to six additional products over the next year, some of which may include artificial intelligence.
While the AI boom has helped many tech companies reach record highs, investors have expressed concern that the cloud software industry could be engulfed by AI agents.
But Matarese said his startup plans to approach AI as an opportunity rather than competition.
NinjaOne in October Patch Intelligence AI featureProviding AI-powered insights to help IT teams manage Windows patches. More AI features are likely to come, Matarese said.
“I think AI is a tool best served by SaaS [software-as-a-service] companies will use it to improve their offerings,” he said. “I think the real value of AI comes from augmenting human judgment, not replacing it.”
