Coles posts healthy profits as measures against shoplifters pay off
Coles reduced the amount of food lost to theft, but retailers in the country continue to face personnel threatening situations as they deal with the increase in theft and organized crime throughout the industry.
CEO Leah Weckert said that the company’s camera monitoring (“Skip scan”), automatic security doors (“smart doors”) and “subtest of the tram” technology has provided theft prevention measures in the 2015 levels.
Coles reduced theft at a time when other retailers struggled with an industry -wide crisis.Credit: Eamon Gallagher
Weckert said, “In this period, there was no Sunday because we improved the loss,” he said. He added that the most targeted categories tend to be expensive red meat cuts such as skin care, makeup and medical substances and eye fillets and lamb backstraps.
“Despite the investments we have made security attempts for our team, we continue to see increases in threatening situations in the store. And certainly the retail crime in Victoria increases more than we saw in other states.”
Retailers are increasingly theft, saying that theft makes a hole in sales and risks the safety of the workers. Dan Murphy and BWS apply body -worn cameras and augmented technology to help staff training, while Rebel Sport’s margins decreased with permanent thefts.
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Coles’ group sales increased by 3.6 percent by 29 June to 44.35 billion dollars and the underlying net profit increased by 3.1 percent to approximately 1.2 billion dollars. The grocery store said Coles is less, but focused on deeper promotions and locked at a wide range of products throughout the year.
Weckert said that focus on quality, money value, usability and customer experience improves customer experience metrics and causes larger basket dimensions and number of transactions. Australians buy more food online and Coles’ e-commerce sales increased by 24.4 percent and climb to $ 4.5 billion.
Investors welcomed the result of the result and Coles’s share price sent 8.9 percent higher in the afternoon trade. The rival Woolworths, which should be reported on Wednesday, won 2.7 percent and went on a journey.
