IndiGo cancels scores of flights from Bengaluru, Hyderabad airports amid crew crunch; airline cites ‘technology issues’
India’s largest airline IndiGo canceled around 42 flights from Bengaluru airport on Wednesday due to crew shortage, technology issues and airport congestion. Hindustan Times.
Points indigo Flights have been delayed or canceled at many airports over the past few days as airline crews scrambled to operate their flights.
The airline also canceled 32 flights from Mumbai airport.
IndiGo canceled 42 flights from Bengaluru and 32 flights from Mumbai due to crew shortage, an official said. H.T. report.
What IndiGo says
indigo It said on Wednesday that some of its flights had been delayed and others canceled in the past few days due to technology issues, airport congestion and operational requirements.
“We have experienced several unavoidable flight delays and some cancellations over the last few days due to a variety of reasons, including technology issues, airport congestion and operational requirements,” the airline spokesperson said in a statement. he said.
“Our teams are working diligently to ensure operations return to normal as quickly as possible,” the airline said. he said.
Airlines are experiencing crew shortages following the implementation of new Flight Duty Time Limitations (FDTL) from 1 November.
“IndiGo has been facing a severe crew shortage since the implementation of the second phase of FDTL norms, leading to cancellations and major delays in its operations at airports,” a source told the news agency. PTI.
FDTL limits the maximum amount of time pilots and flight crews can work to prevent fatigue and ensure safety.
“The situation for the airline deteriorated on Tuesday and further worsened on Wednesday with the cancellation and postponement of many flights from airports in the country,” the source further said. PTI.
IndiGo said it is offering alternative flight options or refunds to affected customers on a case-by-case basis.
“We are sorry for the inconvenience caused to our valued customers due to these disruptions. We kindly ask our customers to check the latest flight status at: www.goindigo.in/check-flightstatus.html before heading to the airport to help us minimize inconvenience.
On time performance
The Gurugram-based airline posted an on-time performance of just 35% on Tuesday, the lowest among all Indian airlines, according to civil aviation ministry data. IndiGo’s on-time performance this year has generally been above 80% at India’s major airports, including Delhi and Mumbai.
The outages follow an air traffic control system outage at Delhi airport that delayed hundreds of flights by many airlines last month.
Some IndiGo flights at Rajiv Gandhi International Airport (RGIA) in Hyderabad were also affected by technology and operational issues, resulting in delays and cancellations.
RGIA Hyderabad said operations at RGIA are continuing normally and passengers are requested to contact IndiGo’s customer care team directly for latest updates on flight status.
Nearly 600 flights were delayed at India’s three busiest airports – Delhi, Mumbai and Bengaluru – as of 0909 GMT on Wednesday, with more than two-thirds of the delays originating from Delhi, according to data from Flightradar24.
IndiGo has a domestic market share of over 60% and operates over 2,200 flights per day and is steadily expanding internationally.
In a social media post published on X on Wednesday, Delhi Airport said some domestic airlines are experiencing “operational difficulties”, which may lead to delays or schedule changes.
