Millions of Brits struggling with poor wifi connections while working from home
Research has shown that millions of home workers across the UK are blocked by unreliable internet connections.
A report by tech company Airties has found that four in five Britons experience broadband problems at least once a month, with some experiencing outages and slow speeds on a weekly or even daily basis.
According to the Office for National Statistics, around ten million Britons, who make up more than a quarter of the working population, are now hybrid workers who split their time between home and office. Another five million people are working entirely remotely.
But the study found that many of these workers struggle with unreliable connections, causing frustration for employers, colleagues and clients.
Nearly 79 percent of survey respondents reported experiencing Wi-Fi problems at least once a month, 7 percent reported weekly problems, and 1.2 million people reported experiencing outages daily.
Slow browsing speeds were the most common complaint, followed by devices disconnecting from the network. More than half of survey respondents said video calls freeze frequently.
Former Conservative Party leader Iain Duncan Smith called on broadband providers to take action.
“The infrastructure is there, but we need to find ways to make broadband more reliable at home,” he said. said Times. “There are too many hours lost, and the reward for solving this problem is much-needed improved economic growth.”
Telecommunications companies have poured billions of dollars into fiber optic networks, but the final challenge lies in ensuring stable connections within the home, industry experts said.
Metin Taşkın, CEO of Airties, said: “There is little understanding of what is happening in the home when it comes to wifi. This is a challenge for the industry and a daily source of frustration for consumers.
“With the right software solutions in place, the UK can finally deliver customers the experience they deserve.”
The survey found that 71 percent of respondents had contacted their provider about connectivity issues, but only 24 percent had switched providers.
A separate study by which? Zen Internet found that Plusnet and Utility Warehouse scored highest for reliability, with each earning four out of five stars for customer satisfaction.
Which one? The spokesman said: “If you’re on one of the big four companies Virgin Media, Talk Talk, Sky or BT, it’s worth investigating whether there’s another provider more deserving of your feature. Our research shows the grass may indeed be greener.”
