My father died in a care home and all I got was denials and excuses | Care Quality Commission (CQC)

The situation at the Firs Care House in Nottinghamshire, which was closed in April, is terrible for patients, families and staff (‘How did it reach it?’ Care in a housing house, what happens on June 7). However, the maintenance quality commission (CQC) is not the only organ accused for such failures.

Individual complaints cannot investigate – this is often dependent on local government and social care ombudsman (LGSCO), but also depends on the parliamentary and health services ombudsman (PHSO). It depends on who financed care; In theory, the same care house may be dealing with two Ombudsman staff unaware of each other. Both are equally cursed in Trustpilot with overwhelming negative examinations.

My father died two days after he moved to a house for palliative care. So many things went wrong, with any senior staff with any senior personnel. I complained to the manager and then to the company center. I received many denials and excuses, one of them was not so clear that I thought I had caught them.

I told PhSo everything. I waited eight months, just to make a parrot for me as a reason for not researching every ridiculous excuse. I don’t believe LGSCO will be better.

He knew that I was complaining about the nursing home company and that I had time to prepare for an investigation that never came. The only thing I did by complaining showed what I could get rid of. Other houses in the same organization have been rated with personnel levels and attitudes, especially against significant patients, which require insufficient or improvement. So criticize CQC, but do not back up both Ombudsman.
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Your article made me cry. My family (90 and 92) has been subjected to deterioration in their health since February, both in need of full -time care. Three of the four local-free “rehabilitation” displacement is completely grieving so far.

The house where my father is currently living is a disaster for a person in his position. My sister and I hopelessly try to rank an alternative for her, but it takes time and has a very long day every day. And when it comes to flying information, we tried a caregiver when my mother verbally malicious. The challenges we move because of the record of “very difficult behavior” are not connected.
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