Ticketmaster forced to change how it advertises tickets after Oasis row | Oasis

After a fan response to Oasis Reunion Tour, Ticketmaster was forced to change the way of changing the advertising of concert tickets, including the termination of “misleading” information about the seats they bought.

Competition and Markets Authority (CMA) launched an investigation against Tickets last year after the bitter complaints about how the Group fans were priced for the long -awaited return of Mancunian Rock Group fans to the group’s long -awaited return.

The return shows after the rapprochement between the brothers Warring Gallagher in front of the group were initially announced at £ 148.50.

When fans reached in front of the online queues after waiting for hours – I don’t talk about 16 years without any oasis concert – some of them faced minutes to decide whether to continue at a higher price of more than 350 £.

CMA, an anger on the allegations that Ticketmaster uses “dynamic pricing ,, has launched an investigation into the company, which is the primary ticket agency of the tour, a technique in which the cost of a product is set to request.

On Thursday, CMA, unlike popular belief, said that Ticketmaster uses algorithmic dynamic pricing to set the ticket price for Oasis in real time.

However, CMA said that fans provide “official commitments” from Ticketmaster to ensure that more information is given about different ticket prices.

If Oasis is used for standing tickets, a “layered ör pricing system is used, the company will have to tell the fans of the company 24 hours in advance. They will also have to provide more information during the online tail, so that fans know that the cheaper ticket group is sold and what they can pay.

In addition, one should not use any “misleading” label that gives the impression that one ticket is better than the other. CMA will take regular reports about its progress for the next two years and have the risk of “execution action” if it does not comply with CMA’s demands.

Sarah Cardell, General Manager of CMA, said, fans Fans who spend their hard -to -win money to see their favorite artists deserve to see clear, right information, ”he said.

“If Ticketmaster cannot fulfill these changes, we do not hesitate to do more.”

Ticketmaster spokesman said: uz We welcomed CMA’s approval, dynamic pricing, no unfair practices and we have not violated the consumer law. In order to improve the customer experience, we decided to communicate more clearly about ticket prices in queues.

“This is built on our indoor re -sales, powerful boot protection and net pricing screens – and we encourage CMA to keep the entire industry to the same standards.”

CMA’s rhetoric about Tickets’ role in the sale of tickets for the tour that returned to Wembley Stadium on Saturday has increased in recent months since they were on sale.

Consumer Rights Organizations were the first to have broken the law, clearly stating that Ticketmaster could change the original price of the ticket when fans had the chance to confirm the purchase process.

In March of this year, CMA said that Ticketmaster warned the consumer protection law as to “violated” by tagging certain seats as “platinum ve and selling approximately 2.5 times the price of standard equivalent tickets.

The guard said that the ticket agency that sells 900,000 tickets for a 41 -round show does not offer additional advantages of the seats and that it is usually found in the same area as standard tickets.

Later, just a few days before the start of the tour in July this year, the CMA threatened the legal process because he could not do enough to relieve his concerns about transparency against Ticketmaster.

Watchdog’s action comes as opposed to a parallel action on the allegations of the company’s use of the company in the United States. Illegal ticket re -sales tactics cost consumers for millions of dollars.

The Federal Trade Commission and the Seven US states said that the entertainment giant was working with Touts, who bought concert tickets and sells these tickets with a “important özel sign.

In the United Kingdom, the government thinks whether the re -sales of the ticket will be banned on a fixed face percentage on a measure of re -sales sites such as the government, Viagogo and Stubhub.