Outage outrage: Optus leader’s future in question
Optus’s boss was forced to lead the leadership on Telco, avoiding another triple zero deduction disaster.
As Fallout continued with the catastrophic outage of the provider’s four deaths, General Manager Stephen Rue guaranteed that Optus would not allow something similar to happen in the future.
His assurance came because Optus could not apply proposals without a review, because he could not apply a similar national deduction whose network was injured.
Approximately one -third of the 18 review proposals due to the 2023 deduction resulting in a fine of more than $ 12 million have not been applied yet.
Early investigations about the incident on Thursday showed that the settled processes were not followed with a Boted firewall update that prevented hundreds of triple zero calls from Optus customers in Southern Australia, Western Australia and Northern Region.
However, when Mr. Rue was asked how to rely on Optus from the previous deduction from the previous deduction, he leaned against an independent investigation into the incident.
“We will make an independent examination, make the facts open to the public, and assure you, we will apply everything,” he said.
“What I can provide you will be done and will be done to ensure that it does not happen in the future.”
Former Optus General Manager Kelly Bayer Rosmarin resigned after the 2023 deduction before taking over in 2024.
Two customers contacted Optus call centers on Thursday morning before the deduction was fixed after more than 13 hours.
One investigation revealed three more calls on this issue, but the “red flags” were not raised because the call volumes were normal.
An eight -week -old child from Gawler West in the north of Adelaide was between four deaths.
However, the SA police said that the deduction was not “unlikely to contribute to the child’s death because after his first call for his grandmother failed, he immediately used another phone to communicate with the triple zero.
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