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Is Zerodha down? Users flag glitches on app as markets rally after India-US trade deal

The Zerodha app was reportedly down on February 3 as multiple users flagged glitches, amid markets’ recovery following the India-US trade deal announcement.

At the time of this writing, data on Downdetector showed more than 350 reports about the Zerodha outage; 42% of these came from the website, 32% from the mobile app, and another 26% from business functionality.

As a user of the social media platform X (formerly Twitter), let’s put it simply:

What did users say? ‘Funds are not visible, who will be responsible for this?’

Another user chose X to draw the company’s attention to the downtime. “What’s going on? After selling my assets, the funds are not showing up! Fix this as soon as possible.”

A user also called on Zerodha to respond to various complaints and take responsibility for the glitch. User and CA Paras Kenia took to the company’s official accounts and claimed that this was a recurring issue on the app. “You failed on a big day. Who is to be held responsible for these issues. Chart settings changed. I can’t see positions properly because prices are not updated. I can’t get entries or exits. Zerodha I noticed this or that happening on all these big events,” Kenia said.

Another user said, “Zerodha could not place a sales order. Will we get compensation?” And one user complained: “Zerodha (what is he doing?) because you lost almost 50k today due to your inability to maintain decent servers”

Another took a sarcastic route to address the frustration: “Zerodha servers shutting down? Expected. Is the market opening with a big gap or a gap? More expected. Perfect timing as always.”

At the time of writing, Zerodha had not addressed the outage via its official social media accounts. Please note that this report is based on user-generated content on social media. Livemint has not independently verified the claims and does not endorse them.

Markets rise on India-US trade deal

Indian stock market opened in the green today with key benchmark indices Nifty 50 gaining 1,253 points to an intraday high of 26,341 within minutes of today’s Opening Bell. BSE Sensex also opened and touched an intraday high of 85,871 in the early morning hours with an intraday gain of 4,205 points.

The surge in the first 15 minutes of trading translated into a roughly $1 billion increase in wealth. 13 lakh crore for investors. Total market capitalization of companies listed on BSE 468.32 lakh crore reflects the intensity and breadth of purchasing across sectors.

Experts said the gains came as the approval of the India-US trade deal removed uncertainty and triggered optimism for investors. They also expect foreign institutional investors (FIIs) to make a comeback in the Indian stock market.

In particular, US President Donald Trump confirmed that the mutual customs duties on Indian goods will be reduced from 50% to 18% after long negotiations.

Disclaimer: This story is for educational purposes only. The opinions and recommendations expressed above are those of individual analysts or brokerage firms and not of Mint. We recommend that investors consult certified experts before making any investment decisions.

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