Private parking firms urged to ‘come clean’ on drivers’ ticket appeals
The private parking industry is required to “clean” on the possibility of an unfair ticket withdrawal of a driver.
Rac said that increasing transparency will either show how bad the situation is, or that the drivers will give confidence that complaints are reasonably handled.
The analysis by Motoring Service Company found that two appeal organizations used by unhappy drivers have published very limited data that are not up -to -date.
While the Park Park Place Park Place for Special Land Appeals (Popla) has not yet published its annual report until the end of September 2024, the Independent Appeal Service (IAS) has published its 2024 report, but cannot explain how many objections have been allowed or rejected.
According to RAC, IAS was the last time in 2021/22, when 94 percent of the cases were in favor of parking operators.
The latest analysis found that the UK drivers were given 14.4 million park tickets by private companies by the end of March.
This has increased by 13 percent from 12.8 million to the last 12 months and more than twice the 6.8 million in 2018/19.
Each ticket can be £ 100, ie the total daily cost to drivers can be close to £ 3.9 million at the current rate.
Simon Williams, President of the RAC Policy, said: “Industry claims that there is no problem that the drivers were unjustly given because the drivers can overthrow them.
“However, although the stories of the drivers are very common when they are ill -treatment, there are no data on real number of complaints and successful objections.
“We believe that the sector should publish this information.
“In the meantime, we encourage them to come clean and voluntarily publish all complaint data.”
The government consults a long -awaited legislation -backed application rule for the private parking sector.
Local growth Minister Alex Norris said at the beginning of this month, “too many people are punished unfair,” he said.
IAS addresses the appeal against the tickets issued by the members of the industry body, in this statement, “the transparency and accountability of private land parking applications is determined to improve the transparency,” he said.
He called Rac to “discover what can be achieved together” to work with us in a constructive way ”.
He continued: “It is worth reminding the public how often they can park without any difficulty or deterioration.
“This is the clearest sign that the sector is working when parking is smooth, accessible and without incident.”
Popla, who objected to the tickets given by members of the British Park Association, was approached for a comment.
