Qantas data breach to impact 6 million airline customers
BBC News, Sydney
ReutersQantas communicates with customers after targeting the third -party customer service platform.
On June 30, Australian airline, names, E -mail addresses, phone numbers, birth dates and frequent brochure numbers, including six million people to store data on a platform used by the communication center “unusual activity” detected.
After the violation was detected, Qantas, according to a statement, “took urgent steps and included the system”.
The company is still investigating the full scope of the violation, but says that the ratio of stolen data expects “important”.
The public was sure that the passport details, credit card details and personal financial information were not made in the violated system, and often handing accounts, passwords or pin numbers were not endangered.
Qantas reported the Australian federal police to the Australian Cyber Security Center and the Australian Information Commissioner Office.
“We sincerely apologize to our customers, and we are aware of the uncertainty.” He said.
He asked customers to call the special support line if he had concerns and confirmed that Qantas would have no effect on his operations or the safety of the airline.
The attack comes only days after FBI published a warning on the X that the airline industry is a target of a cyber crime group scattered spider.
US -based Hawaiian airlines and Canada’s Westjet have been influenced by similar cyber attacks in the last two weeks.
The BBC announced that the group is the main focus of an investigation into the wave of cyber attacks against England retailers, including M & S.
The Qantas violation is a series of Australian data violations this year, Australian and nine media have significant leaks in the last few months.
In March 2025, the Australian Information Commissioner Office (OAIC) has published statistics that has been the worst year for data violations in Australia since the start of registrations in 2024 in 2018.
“The tendencies we observe, especially the efforts of malicious actors with the efforts of malicious actors, are unlikely to reduce the threat of data violations.” He said.
Ms. Kind called on businesses and government institutions to increase security measures and data protection and emphasized that both private and public sectors are vulnerable to cyber attacks.
