The UK’s best and worst airports named – Heathrow only comes 13th | UK | News

Passengers listed Britain’s best and worst weather. (Picture: Getty)

Passengers listed the best and worst weather in the UK and is not good news for some of the country’s most intense travel centers. What is a new survey by the consumer group? From approximately 6,000 people to the UK airports sitting and security queues to toilets, food prices and customer service, he asked to rating everything. Smaller airports dominated the top of the table to provide a calm, stress -free experience, while larger airports were criticized for extremely crowded, high prices and long waiting.

London Heathrow, the UK’s most intense airport, was generally 13th. Terminal, the best performance terminal, received 59%points. Terminals 2, 3 and 4 landed in the mid -50s. But Heathrow returned to the findings. A spokesman said: “Which?

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Manchester Airport Terminal 3 (Man) in the United Kingdom

Manchester Airport was the worst in general and the terminal 3 came to the bottom of the whole list. (Picture: Getty)

“We have delivered our most intense article as the most intense article so far, and 94% of the passengers have experienced a good or perfect journey.

“More than 96% of the passengers await less than five minutes for security, and give enough time to enjoy our award -winning retail and dining options at the terminals.”

Manchester Airport generally performed the worst performance. Terminal 3 came to the bottom of the whole list for the fourth year with 43%customer score.

The terminal ranked second at 47%, while the terminal 23%was directed. A passenger said that the Terminal 3 was absolutely not established for this number of passengers ”and added:“ There is no place to sit. ”

Another described the cleaning of the Terminal 1 as “terrible ve and said that the toilets were“ usually overflowing ..

However, Manchester strongly defended the airport record. General Manager Chris Woodroofe said: orum I am proud to offer more passengers than Manchester Airport offering more passengers than ever, attributing 31 million people to more than 200 destinations a year – tensively, you cannot fly from another London.

“Thanks to our historical 1.3 billion pound transformation program, we have created a world -class and award -winning terminal 2. As of this year we have planned to invest in a significant extent in Terminal 3.

“I am proud to say that customer satisfaction has increased significantly in the last four years.

Uz We know how we feel about the experiences of customers because we asked hundreds of people every week. Between January and June, 91% of the surveyed 3,045% of the survey said that their experiences were good, very good or perfect.

“I know this last old and non -representative report.

London Luton Airport (LTN) is an international airport in Bedfordshire, England.

London Luton was the lowest score of London airports. (Picture: Getty)

London Luton was the lowest score of London airports with 51%customer score. Passengers gave a star for sitting and food prices, one calls it “scattered ve and complained“ overpriced food and beverage options ”.

However, Luton Airport replied, saying that the results did not reflect the whole picture. A spokesman said: “While valuing all feedback, only a 255 sample size.

“Official industry data shows the experiences of five customers in London Luton Airport very good or perfect, while the international aviation review site calls Skytrax Lla as the best airport for England’s low -cost airlines.

“In addition, our distinguished customer service has been recognized by a series of awards, including the European Airport of 2024 (10-25 million passengers).”

London Gatwick, who manages tens of millions of passengers every year, scored 57% at the northern terminal and 55% in the South. Among the common issues were bad prices and high prices in shops and restaurants.

However, Gatwick airport drew attention to the latest upgrades. “Flights leave every 55 seconds, or London Gatwick is proud to be the most productive airport in the world.

The departure hall at the southern terminal is with passengers waiting for their flights.

London Gatwick scored 55% at the Southern Terminal. (Picture: Getty)

“In the first half of 2025, passengers received great service as the airport developed on time after the excellent cooperation with the airport and the National Air Traffic Services (NATS).

“London Gatwick also hit 100% of the agreed service metrics, and after an investment of 60 million pounds to become fully compatible with the Transportation Department to establish a new generation security screening technology, it took passengers through security in five minutes or less than 98% of the time.

“In order to renew the Southern Terminal and to improve the departure hall experience for passengers, an investment is completed. In 2024, a complete renewal of the Northern Terminal Departure Hall, more sitting with different areas that will comply with changing passenger needs, better landscapes and other features to improve the passenger experience.”

London Stansted, which ranks 18th with 53 %points, defended its service and summarized its expansion plans.

“London Stansted is proud to welcome the 30 million passengers to the airport last year, and the great value and reliable service offered and access to more than 200 destinations.

Stansted Airport

London Stansted was 18th with 53%points. (Picture: Getty)

Ik In order to keep up with our ongoing growth, we launched a five -year £ 1.2 billion investment program to transform the airport, we provided extensive benefits to passengers and helped safe connections to more global goals.

“The center of the plans is an extension of the existing terminal of the airport, which will create a bright environment with new shops, bars and restaurants.

“We have seen an increase in customer satisfaction levels while adding new destinations significantly and adding new destinations. Every week we examine hundreds of passengers by rating a good, very good or excellent experiences more than 91% this year.

“This summer we have offered a strong and consistent security performance for our passengers, at least 95% of them safely passed from security in less than 15 minutes each month.”

Exeter Airport Facade of Terminal Buildings

Exeter Airport came to the top of the list. (Picture: Getty)

There were Exeter, Liverpool John Lennon and London City on the table, all of which were prestigious? The recommended provider (WRP) approval.

A traveler described Exeter as “a comfortable and stress -free travel experience .. Passengers in Liverpool John Lennon praised the “fertile, clean” order and “constant and constantly fast and trouble -free” security. London City was the only airport to win five stars in all tail categories.

Which Editor is Rory Boland? “Although some airports show that there may be a pleasant start on a holiday a few hours before your flight, others are a durability test, because passengers feel like cattle driven from expensive shops to overpricy bars and restaurants.

“The next time you make a flight reservation, not only your airline selection, but also your airport – it can make a difference at the beginning of your escape and maybe start the feeling of holiday a little earlier.”

London City Airport is at twilight.