Vets told to publish price lists under major reforms
Vets will have to publish price lists for common treatments and explain whether they are independent or part of a chain under plans for a major overhaul of the industry.
Vets need to be transparent about treatment options and pricing to increase competition between practices, under government proposals aimed at helping pet owners understand what they are paying for and avoid unexpected costs.
Every veterinary clinic will need a formal business license, similar to GP surgeries and nursing homes, and will provide simple ways for customers to raise concerns.
The proposals come after the Competition and Markets Authority (CMA) found that fees had risen at almost double the rate of inflation because pet owners were not given adequate information about their vets and treatment prices.
The Department for Environment, Food and Rural Affairs (Defra) said the proposals would make the system clearer, fairer and more transparent for owners, as well as supporting veterinary professionals.
Animal Welfare Minister Baroness Hayman said: “Pets are part of the family and owners deserve clear information, fair treatment and confidence in the care their animals receive.
“We are focused on making veterinary services work better for families by increasing transparency, increasing options and helping people make informed decisions while continuing to support the professionals who care for our animals.”
UK Chief Veterinary Officer Dr. Christine Middlemiss said: “Updating these rules will help create a modern veterinary service that is easier for the public to understand and navigate, while also strengthening animal health outcomes and supporting a skilled, resilient workforce.
“Reforming the Veterinary Act is a crucial step towards building a stronger, more resilient profession. This consultation gives pet owners and professionals the chance to help shape a system that works better for everyone.”
President of the British Veterinary Association, Dr. Rob Williams said: “Veterinary teams play a vital role in society, from caring for the country’s animals and supporting our farmers and food production, to assisting with international trade, disease control and public health.
“If we are to continue to deliver this work effectively, we need veterinary legislation to be reformed and these changes will affect how we carry out all aspects of our business, so it is imperative that our colleagues engage with Defra’s recommendations, ensure their voices are heard and seize this opportunity to shape a veterinary sector fit for the 21st century.”
Martin Coleman, who chaired the CMA’s investigation, said: “We welcome the government’s consultation to update this vital regulation and protect pet owners.
“Our investigation into vets is ongoing but we have already expressed our strong concern that the current rules are not fit for purpose and need to be reformed to keep up with commercial practices and give pet owners greater confidence in veterinary businesses.”
Consultations on the proposals will last eight weeks.
