‘You just abused me!’: IndiGo flyer’s airport meltdown over missed flight goes viral. Here’s what happened

According to reports, the passenger claimed that he reached at 7:40 pm 15 minutes before the departure planned to the gate of the passenger, but Indigo’s policy requires that the boarding was closed 25 minutes before the departure, which will require that the passenger to be present up to 7:15, and shows that the passenger’s cutting time came at 7:21 after 7:21.
The Viral video captures the passenger who accuses the indigo crew member of an oral abuse. “You just exploited me, you just abused me,” he can be heard over and over again. The crew member rejects the accusation by insisting that the passenger is screaming and not using a abusive language.
As the conflict increases, the Indigo employee gets away by saying, ım I will not talk to you. I should stop talking to you 10 minutes ago ”. Another airline personnel finally intervenes and removes passengers.
Indigo was later reported to have brochures on the next flight.
The incident triggered the discussion on social media, and users divided who was wrong. Some of them were sympathetic to the passengers, calling for more flexible policies, others supported the airline and stressed the importance of being connected to boarding timeline to prevent delays.
Someone wrote: “25 minutes of norm and this man is 10 minutes late. Folded or opened hands do not matter. Stop supporting such actions.”
Another wrote: “The boarding transition is talking about the doors that closed 25 minutes ago. If you are delayed, then this is your loss.



