‘Not everyone has a smartphone’: Independent readers divided over mandatory online GP bookings

TThe government’s decision to decide for all GP applications in the UK to keep online reservation systems open, led to a mixed reaction. Independent Readers.

Supporters praised the comfort of digital systems, some of them said that many problems such as drug advice or tracking can be solved without face -to -face appointments.

They claimed that online forms have given more information to doctors and allowed them to prioritize emergency cases and manage time better.

Others welcomed the reduced needs of those with life-limiting conditions, especially in crowded surgeries, especially telephone or e-mail consultants often meet their needs.

However, critics expressed their concerns about digital exclusion, especially for poorer retirees without internet access or smart phones. Many of them were also afraid that online demands could crush the GPS, create longer queues in surgeries, or doctors could cause wrong diagnosis when patients could not see patients in person.

A minority suggested that technology and even artificial intelligence can alleviate the burden in the future, but most of the felt guarantees and resources are incomplete.

Here is what you have to say:

No excellent service

My surgery uses “ask my GP” service. I log in, I choose what I want – new medical problems, drug query, current problem, etc.

Then I give a description of the problem (up to 2000 words) and then a telephone appointment, E -mail, telephone, etc. I choose if I want it. You can say that it is urgent and you want a response within 24 hours.

Mostly, I need a e -mail. But if I want face -to -face, I can. And I did it yesterday. I logged in, I told you that I didn’t feel more x painkillers and how to examine them. At 18:00, I received a message from the GP that gave me a time schedule to get out of this medicine.

Such a query does not need a face -to -face appointment.

All incoming messages are checked by a GP. If you want an emergency appointment, you will get one. In addition to allowing non -emergency problems to be handled online, this service also tells what is wrong before going to the GP office and more importantly, the GP knows how much time you need. While dealing with the shaking, I was in a doctor’s surgery for more than half an hour. If you now go to an appointment like in England and have kept a lot of people waiting?

There is no perfect service. But I feel that it is suitable for my needs. There is another application that does everything in the building, and if that’s what people want, then they can have it.

Lils

The most productive thing that the streets have

I am neither poor nor badly educated or foolish. I have served in the armed forces and NHS, and the copyrights from the books I have written are still more income than my pension. I have a smartphone, a nice laptop and I have fiber wide band.

But I’m 70 years old. Now, I can’t write (or I can’t think) as quickly as my daughters or my brother -in -law.

Therefore, with the opening of my GP at 08:00, I cannot fill out and send a online form on time that closes the shutters 08:01.

The wrong thing is the closure of GP operations in all the surrounding villages – so our Village Health Center is now serving several times it has been designed so far.

If the GPS is worried that allowing people to communicate with them at any time during the day, online reservations will create a “dam”, no one can not complete the online systems opened at 08:00 and can not complete the online form between the shutters closed at 08:00, a kind of a kind of a kind of a kind of technology, a kind of technology. It is a form of only one ration, just a kind of ration, a kind of ration, a kind of ration, who can only be more serious or suffer from long -term situations such as arthritis or Parkinson’s?

This can be the most constructive thing Streeting does. I know that this set the bar incredibly low, but unlike some other dictators, at least it does not actually aim to actively damage patient care.

Newdawn3

I prefer online

I more Instead of visiting the surgery where sick people go, choose to be online or talk on the phone and face the risk of capturing something. I can easily explain the problem on the phone as much as I can sit in the doctor’s room. I can ask me questions and answer them. I don’t understand why people will insist on surgery unless a lump or a ‘feeling’.

I have a life -limiting situation and many health problems, and all can be explained by phone or online.

Fenwoman

Some kind of change is required

Some kind of change is required. My wife had peripheral arterial illness that was diagnosed by the best nurses four months ago. The tests were performed using different methods and all of them were reached – my wife is peripheral artery disease (PAD).

But he was still not referred to the hospital by the GP.

The tests were performed by very talented nurses, then why can’t they apply to hospitals?

Mordey

Can AI address requests in the future?

This initiative may even be a popular option for a working day if the GPS takes in order and works from home to address requests, if it is managed incorrectly, if it is managed incorrectly.

Not only this, but also if AGI (artificial general intelligence) is obtained within the next decade, most of these requests can be handled by a computer and savings can be achieved in large amounts of time and money.

ppundit

Phone calls do not work for everyone

I recently made two calls from a doctor instead of an appointment. And how can you explain how you feel on the phone? This is impossible and only causes the doctor to misdire your problem because he did not see it for himself.

Davon

Digital poverty excludes vulnerability

I work in social housing and 30% are over 65 years of age. Digital poverty is a major issue, and housing organizations have to make sure that all important communications are delivered by letter. We even present Braille letters. When older people choose between food and heat, the internet is not an option, don’t mind an iPad or smartphone.

Many people have no idea that more elderly people in our society are often on the edge of homelessness and malnutrition.

A little drunk max

Everyone has no smartphone

Many elderly people do not have a smartphone or not comfortable or very sure of using one. My GP has just started this system. When my wife went to an appointment yesterday, there was a queue through the front door due to the number of patients who could not use the new system.

Another disaster than the worst government in living memory.

Rh92

Some comments are arranged for shortness and clarity for this article.

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