United Airlines resolves tech problem that hit more than 1,000 flights, but residual delays likely
Leaving the Flight Information of the United Airlines in a system that houses More than 1,000 delays It was solved, but the delays continued until Thursday.
The so -called UNMatic system, according to United, contains flight information that is fed to other systems, including those who calculate weight and balance and watch flight times. It is not clear what causes the problem that was solved late on Wednesday. While the remaining delays were expected, the Chicago -based airline said that his team is trying to recover normal operations.
According to Flightware, a website that monitors flight deductions, approximately 35% of all airline flights were delayed and 7% was canceled on Wednesday. The local Chicago clock was postponed late on Thursday, 9% of the united flights for the day and 5% were canceled. At the same time, Flightaware reported 42 cancellations, 41 of whom were united flights at Chicago O’Hare International Airport.
A Warning on the Federal Aviation Administration website Wednesday Combined Flights It was stopped at the airports that set out to Chicago. Flights to United Hubs were also affected by Denver, Newark, Houston, Houston and San Francisco airports.
United’s travel warning page, Denver, Newark, Washington, Houston, New York, Los Angeles, Orlando, Chicago, San Francisco, Honolulu and Guam, including several US airports, or several US airports, he said. There was a development in the early hours of the day, when the warning page could be affected by Sunday.
“Security is our priority and we will try to achieve their goals with our customers, E -a statement sent by E -Post from the airline.
In a statement, the system deduction, as the company explained a few hours, he said. It wasn’t about recent concerns Airline industry cyber security. United said it was dealt with it as a controllable delay, so he paid customer expenses like hotels.
In an interview, Benjamin Fuentes, the United Airlines traveler flying from Boston to Houston, said that they would wait for a while after the plane landed.
“The first hour, people were already standing and just wandering around the cabin because there was nothing to do,” he said. “I entered Netflix.”
About an hour later, the system was said to have fallen nationwide. Finally, they found out that they found a door, but it took 45 minutes to get there.
FAA said on Thursday that the united operations are aware of the disruption and the delays may continue as the airway improves.
“We have provided full support to address the Flight Work List and to help to stay in close contact with United, FA said FAA.
United Airlines apologized on social media, and in some cases he would pay for the hotel and other expenses where travelers endured due to delays.
“Hey, we apologize for the travel deduction today,” he said to a customer on the social platform X.
Rio Yamat, the Associated Press Airlines writer in Las Vegas, contributed.
