Bank customers more scam savvy as fraud losses fall
Australians become less sensitive to banking fraud because of more information about Rorts and supported bank safety.
According to the study published by Anz Bank on Monday, between October 2024 and June 2025, financial losses decreased by 15 percent.
The Australian Institute of Criminology said at the beginning of August that cyber crimes reached almost half of the country’s internet users last year and pointed to identity theft as the most widely used method.
Anz, although frauds are more sophisticated, said there was an increase in understanding about more customer participation with security features and illegal plans targeting bank users.
“Staying in front of cyber criminals requires continuous work and wakefulness,” said Shaq Johnson, the President of the Bank and New Zealand Customer Protection.
“Our customers are becoming more and more aware of how to protect themselves,” Johnson said. He said.
Anz, in June, stopped 100 million dollars of fraud in June in June and called “to continue to raise awareness through existing training opportunities”, he said.
A pleasant result watched that the bank has added another layer of protection to telephone banking services.
Commonwealth Bank, in the early August, at the beginning of 2023 since a summit for fraud has decreased by 76 percent of customer losses, pointing to the upper hand, he said.
The Bank said it has spent about $ 1 billion to prevent fraud, including the use of “two new defense assets” to help protect customers at 2024/25.
Commonwealth, Australia’s largest bank, uses AI to confront the crustaceans in voice calls and WhatsApp conversations.
The Federal Government’s fraudulent unit says that consumers should be for SMS or short messages, E -mail, phone calls, social media, websites or frauds that can be tried personally.
According to Scamwatch, frauds containing online appointments and romance, investment or threat and extortion are some of the most common species.
The vulnerable groups, frequently targeted by fraudsters, are young people, local Australians, LGBTQI communities and disabled people.
