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Better Business Bureau issues warning about ‘ghost tapping’ scam. What Americans need to know to protect themselves

As contactless payments become an integral part of daily life, a disturbing scam called “ghost tapping” has been known to exploit the convenience it promises.

Ghost bugging is a fraud method that targets the “tap and pay” feature found on cards and mobile wallets. It involves the use of near field communication (NFC) technology, which allows a card or phone to exchange data with a payment terminal at very close range.

The Better Business Bureau (BBB), a nonprofit organization that helps consumers learn whether a business is trustworthy, warned that it had recently received numerous reports of such scams. [1].

One person told BBB Scam Tracker what he experienced: “One person goes door to door. [location redacted] Claiming to sell chocolate on behalf of [redacted] supporting students with special needs. To get people to pay by card, it says it can only accept tap-to-pay payments. It then debits large amounts from the card without allowing the cardholder to see the amount. “He bought my mother for 537 dollars… Another victim for 1100 dollars… He often changes neighborhoods to avoid getting caught.”

Unlike older scams that required a physical swipe or a tampered reader, ghost wiretapping can be carried out without leaving the cardholder’s wallet or phone.

Scammers have various approaches:

  • They can hit or walk past someone with a hidden reader in a crowded place, triggering a payment from the victim’s touch-enabled device.

  • They may pose as salesmen, charity collectors, or door-to-door salesmen, insisting on cash payment and then charging much more than the buyer expects.

  • In more sophisticated schemes, fraudsters trick victims into entering card details into phishing apps or links, add them to mobile wallets they control, and then make unauthorized tap-to-pay purchases even without a physical card.

In Missouri, local station KY3 News reported that a scammer was walking around with a “tap machine” and approaching people to swipe their cards from their wallets or wallets. One person claimed to have lost $100 [2].

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There were approximately 17.9 billion contactless transactions and approximately 300 million contactless-enabled cards in circulation in the U.S. in 2023, according to Clearly Payments [3]. Fraudsters manipulate contactless payment features that consumers prefer to obtain information.

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