BT issues warning to customers as it says ‘call us now’ | UK | News
CT, while preparing to close the fixed lines throughout the UK ‘Call us now’ warning to customers issued a warning. Currently, two million people rely on ‘telecerer’ telecare alarms used by retirees to warn their loved ones, caregivers or medical services, falling or difficulty while living alone.
However, while openreach prints to turn off traditional fixed lines to turn home phones into digital, there are fears that people who trust these alarms can be at risk. Telecare alarms traditionally use fixed line services, and millions of people still rely on an analog connectivity to carry the signal. When the analog telephone lines are turned off, they will stop working.
In the U/BTDigitalvoice account, Reddit said in an article this week to publish it in an article: mı Do you have a telecare alarm? Telecare alarms can stop working when fixed lines switch to digital. Call your fixed line provider for support.
“They will help to ensure that telecare alarms continue to work in digital transition.”
In June, the government said after a mobilizing call from the Science, Innovation and Technology Department: “Today, 2 million vulnerable people who rely on life -saving telecere alarms are asked to contact with fixed line providers today, so that companies can provide additional support to digital areas.
“Life -saving alarm users encouraged their providers to call for additional free support by transition from copper to digital fixed lines.
“During the transition, telecom companies will send engineers to help customers and test the connections of telekare alarms used by 2 million throughout the country.”
He explained that this is why: “As copper networks become more and more unreliable and no longer existed, the transition from analog to digital fixed lines is launched nationwide.
“Fixed line companies, which put security at the center of the transition, will send an engineer to perform the transition and personally test the telecare alarm and allow a household to continue to work after moving to a digital network.
“Fixed line providers will offer a free battery backup device to vulnerable customers, so that the fixed lines can continue to operate in a deduction.
“Since 2017, British operators are doing business to retire the copper home telephone network for decades and to carry customers to digital fixed services before the analog closing. Analog fixed lines reach the end of their service life, becoming increasingly unreliable. Recently, Ofcom data has increased by 45% in 2024”.
Alyson Scurfield, General Manager of Telecare Advisory Organ, said TSA: “Fixed telephone lines pass on digital, so may stop the operation of telecare alarms. Therefore, many people, families and caregivers are not aware of the impact of this on life -saving telekare.
