California couple says moving company doubled their price and is now holding belongings ‘for ransom’: report
A couple is looking for leave california He said he held his belongings hostage after moving companies allegedly doubled the agreed price.
It’s been about a month since John Nelson and his wife, who moved to North Carolina from Oceanside, encountered what they describe as a disturbing experience in late May. based on to CBS 8.
According to the report, the couple initially signed a contract with a moving broker for just over $16,000 for a full-service move and paid an upfront deposit of $7,000.
But on moving day, the company allegedly increased the cost to $32,000 by claiming the couple had more belongings than originally anticipated.
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Professional movers load furniture into a moving van on April 6, 2016 in New York City.
(Getty Images)
Although Nelson ultimately agreed to move forward to avoid losing his deposit, he later claimed that the company tried to charge another surcharge upon delivery.
According to the couple, the company attempted to deliver their belongings on June 3, a week before Nelson said he would be ready to pick them up, CBS 8 reported.
The failed delivery attempt allegedly resulted in contractors paying an additional redelivery fee, the report alleges.
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A moving truck and loading dock stand in front of a home in Queens, New York.
“They’ve got $30,000 and they’ve got our stuff… and basically holding it for ransom” said Nelson.
“It’s an exciting thing when you move… You never expect someone to pick up your stuff and not deliver it,” he added.
Nelson also alleged that the initial delivery attempt may have been staged to pressure the couple into paying additional fees, claiming that the moving truck captured on video did not appear to be the same vehicle used to load their belongings.
“I guess they pulled over an empty truck to pull a shenanigan,” he said.
“In my opinion, they stolen property this is state line crossing,” Nelson added.
Nelson and his wife reportedly filed police reports in both Oceanside and their new city in North Carolina.
American flags hang on beach houses in Oceanside, California, USA on Saturday, July 4, 2020.
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A complaint was also filed with the Better Business Bureau (BBB), a dispute resolution service that helps consumers resolve problems with companies.
According to CBS 8, the broker has received 280 complaints to the BBB in the past three years.
The broker reportedly disputed the couple’s claims but said he was working to find a solution.
Original article source: California couple says moving company doubled its prices and is now holding their belongings ‘for ransom’: report
