Canberrans wrongly charged for Sydney tolls share experiences | The Canberra Times
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Motorway operator Transüban apologized to Bungles, whom he insisted that he was rare, but did not explain exactly the cause of the problem or how many cars were charged.
Here is what you have to say and the difficulties you face while trying to make decisions.
Charged to sit on the couch
“I don’t even have a number and I was accused. My argument was my plates. I’m sure I didn’t drive my car at the M5 junction while sitting on my sofa on Wednesday night …
Transüban gave me a $ 20 “goodwill” loan, but never canceled the accusation. “
We received a debt rescue notification last month
“This is happening to us. Last month, we have even received a debt rescue notification for 45 trips we have never made in Sydney. After immediately calling Linkt, they paid back all the transitions from our account.
Confront this problem for years
“This has happened to me for years. I had to edit the stat decs to verify that I wasn’t on the road at that time, even if I continued to exit the money automatically. Even when I stopped my automatic top-ups, I was getting invoices in the mail. Call center folk is not sympathetic, usually overseas.”
“This is not a new problem.
Four years ago my e-government account was evacuated, assuming that I made a mistake, that I overcome, I would evacuate again. Later, the posts began to flow because they could not put them from the E-Course account. They were coming to me and my e-Turkish account because of the recognition of the plate.
I use a red Mitsubishi outlander. NSW repeated plate was a silver sedan. “
This is quite a story paint
“This is not an almost insignificant problem. Apparently I had to get back the $ 180 wages for another car with the same rego.
“This thing happened to me in July. I was accused of six wage road travel in Sydney, which I did not do. They were automatically paired with the plate matching system in Link. anxiety.
Knowing good journalism
“It is surprising that Linkt robbed and get rid of it. I have no idea that it could be before reading the stories today.”
“Not just NSW Cars – Victoria has car rego plates starting from Y.
Who’s the error anyway?
“So the obvious question … Why does ACT and NSW publish the same registration numbers?
A perspective from Sydney
“As a resident of Sydney, I state that all state state departments are the most useful NSW Transportation Department (the transportation department) is the error of the most useful NSW Transportation Department (yes, the unions allowed the drivers to be” drivers “on the name of the car, the plates that start on behalf of the intermediary,”
My Driveway Camera can help …
“This is a really strange situation, and considering how good it is these days, it is difficult to understand why the system’s system is so weak. My twin NSW plate is in a car with a different dimension and color to mine.
“Linkt should assume that the record is NSW in the first stage before looking at the records between the states.”
“The plate numbers alone are not unique in any case, you may have the same plate number in any case, and this will not be an error. Therefore, any plate control requires both the plate and the status code. The only exception is the heavy vehicles managed as federals.”
I have been a standard procedure for a long time
“Yes – this is a pain in the back. I was accused when I knew I wasn’t in Sydney, and at the same time my mother was accused of for more than two years in Sydney.
You really need to look closely at your fee account. “
Another number plate twin
He continued: “I was accused of driving the car in the M5 when there was another car with the same number of plate.
“Yes, we realized a fee for a fee a few months ago. I definitely noticed a fee on our invoice in a period when I knew we weren’t in Sydney. I contacted Linkt and checking the photo of the vehicle and confirmed that we were not ours.”
“A few years ago, I had the same experience at the M7. When I explained the situation to the link to the link, they checked my car and color model with a photo.
Very effort to make money
“Personalized movement plates, black plates have white letters. It was charged for trips I am not in Sydney. It takes a long time on the phone for reversal of trips.”
The correction process is not good enough
“And knowingly, they need to provide a process developed for error notification. I was on the phone for 1 hour after it took place and hanged once.
Stealing money and keeping hostage
“Mine has been manually controlled, did not stop repeating the error. They also do not make refund – they apply a loan to your account, so they steal your money and then hold your hostage for use. You cannot even remove your credit card information using online systems.”
What is the purpose of a number plate?
“Open defect” identity “plates are reusing. This should never be.”
Canberra’s number plate nightmare
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