Citroën rebuked by UK minister over handling of mass safety recall | Citroën

Transportation Secretary Heidi Alexander expressed “serious concerns” about Citroën’s handling a security recall process so that thousands of British cars could not last.

In June, Stellantis, owner of the automobile company, published an emergency and rare “stopping driving” order for certain models due to a potentially deadly airbag safety error.

The warning was for the C3 and DS3 models produced between certain dates, which meant that 120,000 vehicles were affected in the UK.

In a letter to Stellantis’ General Manager of England Group Eurig Druce, Alexander said, “The UK drivers – especially the most vulnerable ones – the level of disruptions in which they live is unacceptable.”

Alexander urged the company to take “urgent steps için to improve the process of recalling. This meant providing “provision of applicable alternatives iyle through courtesy cars, financial compensation or repairs at home.

In a letter first reported by the PA News Agency, the Minister said that the current regulations do not “meet expectations”. One of the deputies and founders, sad experiences in detail and alternative transportation arrangements and inadequate support reports.

Which consumer group is? Recently, Stellantis has described the recall as “chaotic .. He said that he had heard from a “many troubled drivers ,, including a woman looking at the deadly patient husband who had to enter the hospital appointments – vehicles provided significant expenses for taxis or insurance fees.

Although Stellantis promised to minimize the burden on consumers, he said, “The execution of this remembering has created important gaps in customer support and transparency.”

Takat cars equipped with airbags are recalled because the chemicals in the inflatables may deteriorate over time, which may cause the bag to break.

In the UK, no incident was reported, but when Stellantis exploded, a woman in France was killed and released the order of “stopping driving” throughout Europe. It is illegal that a private seller sold a car with a “stopping driving” without an explanation before an explanation.

Stellantis insisted that Citroën’s number of daily cars that could allow the change of airbags to maximize the number of cars and added that the Peugeot network is now authorized to do the job.

To date, more than 72,000 vehicles have been installed and Stellantis expects most of the vehicles to be repaired by the end of September, and the remaining cases have been discussed within weeks.

Stellantis, with a large number of affected vehicles, customers can be disturbed in the short term “inevitable” announced.

“We are discussing the options to support mobility for every customer. Among these options, a dealership or at home spare airbags, courtesy car, other mobility options and healing support. We give priority to those with the most urgent needs.”