Clear regulatory directives, data visibility, accurate billing key to success of smart meter roll-out in power sector: CII Poll

New Delhi [India]August 17 (Memorial): Upon the presentation of smart measurement in India, a survey conducted by the Indian Industry Confederation (CII) revealed an optimistic view of intelligent meters and its use in India.

The participants proposed to force smart meter presentations through open regulatory directives and strengthen consumers with data visibility, correct billing and quick complaint correction.

Upon the results of the questionnaire, Dr. Suke Singhal, Chairman of the Group Executive Officer, which led to the CII duty force in 2024-25, said, “The most important result of this questionnaire was the need to improve consumer participation. Electricity pre-payment experience will be better than a mobile phone or DTH, making it better than a industry, it will present the promise of customers as a sector.”

After consumers have been adequately trained, the distribution sector plan (RDSS), which was renewed at the level of engagement and base politics, will become acceptable.

The findings are based on the response from a survey conducted for the last two months among the participants of the 3rd CII Smart Meter Conference. Survey, smart meter projects, infrastructure, challenges, consumer awareness, security and potential improvements are investigating various aspects.

Most people name the current status of the smart measurement infrastructure in India, while 41 percent of the participants have a positive opinion. Some of the fundamental challenges identified require fashions that lead to coexisiness and data management problems, unreliable connection, regulatory obstacles in remote areas, a slow and cumbersome procurement process and low awareness levels, focused social assistance and awareness efforts about confidentiality concerns.

“What consumers want is a better experience that can be achieved by allowing consumers to pay what they can do.” He said.

Secondly, the need to fully risk cyber security gaps is defined as a key column to provide confidence to the stakeholders. The authority added that all systems should be designed by considering security and have sufficient processes to ensure that security and data privacy remains intact.

Singhal also underlined the need for modernizing distribution grills for short and medium -term success. “RDSS is one of the best smart measurement structures in the world. As an industry, we need to surrender it to the nation.” (MOMENT)