Delhi Metro to add 24 extra train trips from May 18 to encourage shift from private vehicles
As part of its operational preparedness for the increased demand and anticipating a possible shift from road to metro in the current scenario, DMRC will start 24 additional train services from six additional trains every Monday from May 18.
These additional trips will also be held on other days if necessary. This capacity increase aims to provide uninterrupted service and effective passenger management in increasing passenger journeys. DMRC will closely monitor any increase in demand to take any necessary action to meet passenger requirements.
To accommodate the additional passenger capacity and improve commuter mobility, DMRC is intensifying measures for enhanced security and passenger flow. These measures include deploying additional security personnel, operating additional ticket counters, activating redundant Door Frame Metal Detectors (DFMDs) and baggage scanners, reducing waiting times at search points and ensuring smoother passenger movement during peak periods.
Providing ease of connectivity to desired destinations, Delhi Metro’s extensive network serves as a vital mobility lifeline by providing direct and uninterrupted intermodal connectivity with railway stations, major Interstate Bus Terminals (ISBTs), Airport terminals, Namo Bharat Regional Rapid Transit System (RRTS), Noida Metro and Rapid Metro, Gurgaon.
This integrated transportation framework enables commuters to move efficiently between multiple transportation systems, significantly reducing dependence on private vehicles and oil-based road transportation.
To ensure ease of end-to-end commuting, DMRC has developed a robust and comprehensive last-mile connectivity ecosystem across 160 metro stations, currently serving nearly 100,000 passengers per day. This ecosystem includes E-autos, E-rickshaws, Bike taxis, Taxi aggregators, Bike rentals and Smart Door-to-Door integrated journey planning through DMRC Saarthi App. These measures are designed to close the critical gap between metro stations and final destinations while promoting green mobility solutions. Additionally, DMRC, with the support of Indian Oil Corporation Limited (IOCL), has recently launched a Hydrogen-based bus service in the Central Vista area to provide last mile services from metro stations to offices located in the Central Vista Area. The statement further stated that Delhi Transport Corporation (DTC) operates around 1,500 ‘Devi’ buses to provide last mile services at 52 metro stations and more and more Devi buses are being introduced gradually.
To further encourage the shift from personal vehicle use to public transport, park-and-ride facilities are now operational at 126 metro stations across Delhi-NCR, allowing commuters to conveniently park their vehicles and continue their journey via metro services.
For enhanced digital ticketing and customer convenience, DMRC has adopted a range of digital ticketing solutions to simplify access, reduce dependence on physical toll booths and avoid queuing at stations. These digital channels include QR code tickets, National Common Mobility Card (NCMC), WhatsApp ticketing, integrations with Paytm, PhonePe, Amazon and IRCTC, as well as the Open Network for Digital Commerce (ONDC). The company will also deploy additional ticket counter shifts as needed and expand the deployment of customer facilitation staff.
In addition, DMRC Metro Saarthi App now offers a fully integrated travel platform, allowing passengers to book Metro tickets, Auto-rickshaws, Bicycle taxis and smart door-to-door services, providing first mile, last mile and metro connectivity through a single transaction interface.
