Fresh triple-zero outage for embattled telco Optus
While local authorities were preparing to reckon with Singapore owners, EMBATLED Telco Optus apologized for a second triple zero deduction in less than two weeks.
The last issue is connected to a mobile phone tower in Dapto in the new South Wales, which affects 4500 users in the region between 3-12 and 20 on Sunday.
A study by Telco contained nine unsuccessful calls to three zero, but Optus says that the affected were “good” and the problem was corrected.
One of these callers required ambulance and used another phone to communicate with emergency services.
Another was trying to call the emergency services, but he could not pass and he had mistakenly calls.
The events worried both the Australians and the government, including the Minister of Communication Annika Wells.
Ms. Wells asked for negotiations with representatives of the parent company Singtel, whom she said she would visit Australia this week.
Failure has prevented people from accessing emergency services for the third time in two weeks.
A planned firewall in Southern Australia triggered a communication deduction connected to the deaths of three Australians on September 18th.
Optus General Manager Stephen Rue blamed the human error for this error.
Normal calls were not largely affected, but the deduction prevented approximately 600 triple 0 calls from connecting to emergency services.
South Australia, Western Australia, Northern Region and NSW have influenced customers.
