Government chatbot set to help public deal with bureaucracy

The government is preparing to try an AI Chatbot to help people negotiate the 700,000 -page Gov.uk website.

Chatbot is expected to be a part of the new Gov.uk application launched on Tuesday.

The first “General Beta” version that is still being studied aims to allow users to access information and support without having to search on the Internet each time.

However, the ministers said later that the Department of Science, Innovation and Technology will “help people get answers to niche questions”.

Other functions, including the benefit of the benefit, will be added later.

Technology Secretary Peter Kyle, the new practice, “this government for the first time by the taxpayer financed by the service shows how it overhaules,” he said.

He said: “By putting public services in your pocket, we will eliminate the chunky paper forms and the hours spent to wait, so that you can immediately take the information you need and continue with the rest of the day.”

Since its arrival, the ministers have forced the government offices to use technology more, and Sir Keir is inviting the Starmer cabinet to include it in a major speech at the beginning of the year.

Kyle, who described the launch of Tuesday as a “only starter ,, added that the future AI Chatbot will provide a“ reliable answer immediately to questions about government services.

He said that the application would provide people with “personal notifications üzere to remind people when their motors were matted or when they will register to vote.

The government is also expected to introduce a new online “wallet” to include digital versions of official documents, which start from the Veterans Card and contain a pilot for a digital driver license later on the year.