‘Hero’ plumber James Anderson’s firm breached multiple rules, report finds

Ed ThomasEditor of the UK And
Rebecca WearnBBC News
ReutersA company managed by a man called “the most gentle plumber in England”, which has a year -lasted investigation by a regulator, violated more than one donation collection rule.
Founded by James Anderson, the Depher Community sanitary plumbing and heating CIC was investigated by a donation collection regulator after many complaints.
The company has published free boilers for elderly and vulnerable people in Burnley on social media, and made Mr. Anderson a viral feeling at the high level of life of England.
Messages brought at least 2 million pounds on donation, but last year a BBC News investigation He explained that some stories shared online are actually fake.
The donation collection regulator confirmed that he was investigating 13 possible violations of his code.
Gerald Oppenheim, General Manager of Regulator, said to the BBC: “Our investigation into the depherr CIC has violated eight violations of the donation collection of donation collection application rules, to prove the allegations made by the organization and to use limited funds for the alleged purpose”. “
Violations were thought to be “misleading” how the images of vulnerable people were used to promote uncon context of donations.
Some publications of the company also referred to how the subjects felt suicide. Regulator, donation collecting and death or suicide to talk about “controversial” and the treatment of the case studies were not sufficient care, he said.
He found that the number of donations collection of donations given by the Depher was “confusing for donors” and that the firm was not a system to learn from complaints.

Depher was a CIC – or community interest company, a special UK, a special UK, to benefit the community rather than a special profit.
“Considering that Deber is a small CIC that is a small CIC that has been growing rapidly after being exposed to the media, it is clear that he has made serious mistakes in donation collection activities.”
In May last year, a special report from the BBC News examined hundreds of depherry CIC tasks and interviewed the families behind the faces on social media.
In the investigation, allegations of lie and exploitation, including the following, emerged:
- More than one examples of recycling the same photographs of Depher in misleading and wrong posts, including using the same image of a dead woman.
- DEPER, in his 90s, published a video and images of a vulnerable man in more than 20 money collection tasks, despite the man who denied that he would accept to film, he published information about his sexuality.
- Depir funds were used to buy a house and Mr. Anderson agreed to buy a car with cash money.
- Former employees expressed their security concerns after smoking a personnel next to a leaking accident.
BBC contacted Mr. Anderson for a comment.
Last year, Mr. Anderson rejected some of the BBC’s allegations, but confessed: “I made mistakes.” He also claimed that online harassment and threats were victims.

In a depherry social media account, the daughter of an elderly woman in more than one wrong article, Mr. Anderson, who details how Mr. Anderson prevented him from being implemented, said that he welcomed the organizer’s findings.
The BBC found that the woman’s image was used seven times with different ages and places between February 2021 and August 2023. We described him as a woman named Joyce, who died in February 2020 a year before the depher’s image.
His daughter Andrea has now called on the police and other organs to fully research the company. “My mother loved her life and it is completely inferior for someone to use death and suicide in this way.” It breaks my heart. “
“I wish I would like the police and other organs to take more seriously because James Anderson has to be taken into account.”
During the original BBC report, Mr. Anderson confessed to the tasks showing that Andrea’s mother Joyce’s face, misleading and apologizing.
The plumber’s rise to fame, letters from the Late Queen and the king, and Manchester’s pride. Günaydın was a guest at Britain, BBC Breakfast, One Show, Sky News and Russell Howard Show and defined as the “England’s most gentle installation” or “heroic plumber”.
Singer Lily Allen, Emmerdale player Samantha Giles and The actor Hugh Grant, who gave £ 75,000, was among the donors to company.
After the BBC investigation Mr. Anderson canceled the British Citizen AwardHe received it in 2023.
Thousands of people have donated money to him, and many of them appeal to Gofundme, Justgiving and Crowdfunder.
A Wafer Spokesperson: “We welcome the comprehensive investigation of the donation collection regulator. Last year, we honored the requests for repayment under the guarantee of Gofundme. We are always cooperating with regulatory investigations and we will take the most powerful action against any misuse.”
The CIC organizer said he noted the findings in the report of the donation collection regulator to the BBC’s office.
He continued: “Any complaint about the CIC’S is taken seriously and a violation is detected in the CIC legislation, the appropriate regulatory action will be taken into consideration.”
The depherr community plumbing and heating CIC is no longer traded under this name and the community is under new leadership as the old and disabled support CIC.
The BBC understands that the donation collection regulator advises the new business. The BBC contacted the leadership team on their plans for the future.





