M&S chief says ‘traumatic’ cyber attack was like an out of body experience

Marks & Spencer’s president, the retailer “traumatic” cyber attack, the former computer players operated by the group dispersed spider and ransom software operation is believed to be provoked by DragonForce.

Archie Norman, who appeared before the deputies, refused to verify whether M & S had paid a ransom after the attack.

The attack, which began in late April, allowed M&S to not get online orders for six weeks. M& S estimates that the attack will cost about £ 300 million in lost profit, but cost management, insurance and other measures waiting to heal halfway.

Speaking at a Job and Trade Election Committee, Norman said, “It is not an exaggeration to define this as a traumatic,” said: “We are still in the reconstruction mode and it will come for a while.”

He said that the ordeal was like an ıl unacceptable experience ve and that he did not experience such a thing before he worked in the corporate world before.

“It is right to say that everyone in M ​​& S has worked for extra hours to try to keep the show on the road, like our ordinary shop colleagues who have not worked for 30 years.

“Probably for a week, the cyber team had no sleep or three hours a night.”

Talking about the nature of the attack, deputies’ pirates of the computer, “you never send you a scattered spider signed letter,” he said.

“The attacker is also working through intermediaries, so we believe that the attack is the provocative of the attack, and then he is believed to be a Dragonforce based on ransom software operation in Asia.

“So you have loose -aligned parties working together.

“We made an early decision in M ​​& S that no one would take care of the threat to the threat – we thought that the right thing was to leave it to professionals with experience.”

Norman is believed to be old computer players who graduated from cyber – this may not be true, I rely on the ear filling, ”Norman said.

The President said that he chose to communicate with the media in the so -called “threat actors, and that he was in contact with the BBC after the attack.

Mr. Norman emphasized that he will not talk about the nature of discussions with pirates.

However, when asked if the businesses had to pay for the ransom software after an attack, “No, I don’t think you are doing it. This is a business decision… When the businesses should ask, what do they buy from him?

“Since your systems are in danger and you would still have to rebuild, maybe they have revealed the data you didn’t want to publish, maybe there’s something there.

“But in our case, it was greatly damaged.”