‘I’m a GP receptionist – this is how to beat the appointment scramble’ | UK | News
The GP receptionists explained how to increase your chances of making an appointment and avoid terrible waiting times. When the telephone lines are opened 08:00 Hurry is a great disappointment for patients. Many find themselves in long queues, only for the day all appointments are already taken. Now, a 61 -year -old Tracey Jets, a receptionist in a GP surgery in Doncaster, proposed to avoid the queue by opening it instead.
He told me Mailonline: “In this way, you may still be more likely to make an appointment. You can still direct you to the pharmacy or arrange an appointment that is not urgent on another day, because we still have to prioritize patients according to need. But you will have the chance to talk to someone and you will not wait.”
An investigation by the exit last month found that two -thirds of the patients in some applications were not “at all”.
According to official figures, bringing together the problem, surprising 2.8 million people are struggling with GPs to communicate every month.
Another receptionist in North London said that if patients want to wait for personally, appointments may be available.
“Another advantage is that we can see how sick you are, which may be higher likely to buy a nest. We are not a doctor, but we can say when someone is fighting.”
After the first morning hurry decreases, it is easier to pass. And sometimes if the appointments are published later on the day, if a doctor has more time, there are cancellations or patients do not appear.
A GP receptionist in Cardiff said that a patient needs blood tests in the afternoon.
They said, “If it presses in the morning.”
But he added that he had a cancellation of AA and so he was able to get it “immediately”.
However, try to avoid Monday and Friday. A receptionist in Gloucestershire claimed that there was “much quieter” in the middle of the week, especially on Tuesdays.
