IndiGo chaos: How many flights cancelled, what’s the status of pending luggage and which airports affected? Full details
Disruptions to IndiGo operations have extended for the eighth consecutive day as the airline struggles to stabilize a situation that has thrown air travel into chaos and stranded thousands of passengers.
IndiGo, the country’s largest budget carrier in terms of market capitalization, fell into this crisis after the government implemented the second and final phase of Flight Duty Time Limitations (FDTL), which aims to reduce pilot fatigue and improve safety.
However, the move triggered a severe crew shortage at the airline, leading to thousands of cancellations and delays at major airports in India and prompting the Directorate General of Civil Aviation (DGCA) to launch an investigation.
IndiGo has suffered this largely due to the scale and size of its operations. It handles more than 2,300 departures daily; This is more than double that of its closest rival, Air India Group, which operates around 1,000 departures per day.
How many flights have been canceled so far?
Widespread disruptions resulted in the cancellation of 905 flights between 1 and 8 December. According to the official statement from Chhatrapati Shivaji Maharaj International Airport (CSMIA), during this period the airline operated approximately 2,266 of the 3,171 scheduled flights.
Overall, cancellations and delays affected more than three lakh passengers across India, underlining the scale of the crisis and the strain on airport operations across the country.
What is the status of pending luggage?
Following DCGA’s directive on Friday, IndiGo is working to return stranded luggage to passengers’ chosen addresses. But more than 800 pieces of luggage are still stuck in 45 destinations.
IndiGo aims to deliver 8,500 pieces of stranded luggage to passengers by 7 pm on Tuesday, December 9. The airline told MOMENT He said that baggage delivery has already been completed in 49 out of 94 destinations, while work continues at the remaining stations.
Which airports were most affected by the crisis?
Mumbai has emerged as one of the major hubs affected by IndiGo’s operational disruptions. On the domestic side, there were significant cancellations and delays in flights to and from key cities such as Ahmedabad, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Cochin, Goa and Lucknow, causing thousands of passengers to miss their travel plans.
International operations in Mumbai were also affected, particularly flights to Amsterdam and Istanbul, underlining that the crisis had extended beyond domestic routes.
The disruption peaked on 4 and 5 December, when the highest number of cancellations and delays were recorded, putting huge pressure on both airport operations and customer service teams.
When is the situation expected to improve?
IndiGo provided a new update on the outages this morning, claiming that its network has been fully repaired and reporting “90% on-time performance across the network” on December 8.
Despite this, Bengaluru, Mumbai and Hyderabad airports still witnessed more than 200 flight disruptions on Tuesday; This shows that difficulties continue in important centers.
IndiGo on Sunday, December 7, shared a new date to normalize its schedules and announced that it expects flight operations to return to normal by December 10, 2025. The revised timeline moved upwards from its previous target, signaling that the airline expects a faster recovery in its schedules.
