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Legal risk on Qantas radar as hack victims face scams

July 3, 2025 18:06 | News

Airlines are warned to tighten security after an attack affecting millions of Qantas customers exposed the aviation giant to possible legal procedures.

The cyber attack targeted a third -party platform used by one of the airline call centers and revealed the personal details of six million customers.

Names, telephone numbers, birth dates and e -mail addresses are among the data that are believed to have leaked.

Legal experts suggested that the incident could lead to a class action in the repetition of compensation demands made after great violations in Optus and Medibank in 2022.

Qantas says passport numbers are not accessible for credit card details and frequent brochure pins. (James Ross/AAP Photos)

Analysts, the health insurance company’s sensitive customer details can be 700 million dollars or more costs, he said.

Monash University Assistant Professor Michael Duffy said that primary injustice is clearly claiming that it is clearly with pirates of computer.

“Based on previous class actions for data violations, there is a possibility of taking an action against Qantas, Based on the previous class actions.

“The problem of data and confidentiality violations will not disappear.”

Assoc, Prof Duffy said that it is particularly sensitive to exposure the date of birth of customers.

“Although it is concerned that the names and E -Post addresses are exposed, it is more serious for the date of birth to be exposed to the date of birth due to the potential of using them for treacherous purposes,” he said.

Qantas assured customers to financial information, passport numbers, credit card details and frequent brochure pins.

An airline was not subjected to a cyber attack for the first time, America’s Hawaiian airlines and Westjet have been in danger in recent weeks.

Cyber ​​security experts warn that the aviation industry may be a sign that it is targeted.

“Airlines have all kinds of sensitive information and cyber criminals want to get it,” said Marijus Briedis, Nordvpn Chief Technology Officer.

“The industry needs to implement the proactive, multi -layered security approaches and focus on minimizing their effects.”

There is a speculation of a scattered spider with a group of young cyber -criminals living in the United States and the UK.

Security experts are concerned about the following fraud risk targeting affected customers.

Dali Kaafar from the University of Macquarie said that the publication of special details could lead to a more complete profile of malicious actors about individuals and make them more sensitive to other cyber crime forms.

Qantas warned his customers to change their passwords and change access codes to prevent potential hacked.

Concept photo depicting cyber security
Qantas customers are warned that any password or pin that uses birth dates can be endangered. (Dave Hunt/AAP Photos)

This is because many people use their birth dates as a needle, but the information is now endangered, he said.

Qantas is investigating the cyber attack and effects and calls out to be high wake of customers for future deception attempts.

Vanessa Hudson, Chairman of the Executive Board, confirmed that the company is working closely with the National Cyber ​​Security Coordinator, Australian Cyber ​​Security Center and independent private cyber security experts.

A customer support line was established to provide the latest information to customers.

Qantas shares rose slightly on Thursday after starting 3.6 percent at the beginning following the Hack’s news.


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