Marks & Spencer issues online shopping update following ‘damaging’ cyber attack
Marks & Spencer’s general manager is optimistic that the retail giant will have the majority of the effect of the last “damaging” cyber attack “until August.
The violation, which stops online orders and endangered customer data, is attributed to the “human error” and is expected to cost the company around £ 300 million.
The High Street giant had to suspend online operations in April after targeting the systems of computer pirates.
The incident led to the stolen of personal customer data, including names, e -mail addresses, postal addresses and birth dates.
Stuart Machin predicts that online operations will work “completely” in the next four weeks as the rescue efforts continue.
Last month, retailers began to restore online sales and allowed customers in England, Scotland and Wales to buy new home products from popular fashion ranges and new home products for delivery.
The bosses said that the firm was clicking on the general meeting of London on Tuesday and that the delivery operations have not yet returned, but the next day should return within weeks.
Mr. Machin said: “Currently online open online, but not areas such as clicking and collection. We hope to have all online in the next four weeks.
“Then our focus will be back and run the Donington site.
“We hope that until August, we will take the majority of this behind us and people can see the full M&A.”
President Archie Norman stressed that the company is progressing through the recovery program to normalize operations.
“New systems come back every week,” he said.
“I hope we will murmur in a few weeks – we hope we will return to full operations in a very short time.”
Mr. Norman also stressed that executive wage agreements may be affected by any decline in financial performance caused by the cyber attack of this financial year.
“The financial impact of this will be considered regarding the incentive fee, but it is too early to say.
“We plan to strengthen and we want to go to the gangsters for the rest of the year, but whatever the effect on the shareholders, this comes with a wage.”
The shareholders vote for the group’s payment agreement for March, which increased by 39 percent of the general payment package, in which Machin’s general payment package was directed by performance -related bonuses, rose to £ 7.1 million.
