Melbourne train tap-and-go: How to use contactless payments instead of myki
Contactless tap-and-go payments start on Sunday for some tube lines, but people using weekly, monthly or annual myki passes may be spending more.
Public Transport Users Association spokesman Daniel Bowen said the ability to access trains with debit cards, phones and smartwatches was welcome but the state government needed to be clear about what services were available.
“We’ve been lagging behind other cities, including other cities around Australia, so it’s good that it’s finally here,” he said.
But he said there could be teething problems, especially since the touch-and-go system is not yet working on buses or trams.
“I hope it continues to run smoothly. They [the government] “It should be very clear that this does not yet apply to trams or buses, as this has the potential to be quite confusing for people who use trams and buses as well as trains.”
Bowen also called for a weekly tap-and-go limit of $28.50 to cover the myki weekly pass. He said commuters with tap-and-go pay would pay more if they traveled every day of the week because the system would charge a fee for each fare.
“Many cities now have these cards, so it makes sense to make sure people don’t pay more than they have to.”
Speaking to the media on Saturday, opposition public transport spokesman Matthew Guy said the government should not have launched an initiative that took a decade to implement.
“In Sydney, all payments were made ten years ago. Melbourne is still waiting,” he said.
“It’s not rolled out across the network, not on trams, not on buses. It’s on part of the train network and the government wants to pat itself on the back.”
Minister of Transport Gabrielle Williams talked about the trial process He gave confidence to the government on this issue.
“We know Victorians have been waiting for this opportunity to give them more ways to access our public transport network, whether from their phone, their watch or their credit card, and the trial period so far has given us great confidence that we can continue to roll out this technology across our network,” he said.
Do you have questions about new payment methods? We have answered some of them below.
When and where will the changes come into force??
Tap and go payments will go into effect on selected lines from Sunday, June 7. These train lines are Sunbury, Pakenham, Cranbourne, Werribee, Williamstown, Sandringham, Frankston, Stony Point, Bendigo, Gippsland and Geelong.
Payment options will be available on all remaining metropolitan lines (Mernda, Hurstbridge, Lilydale, Belgrave, Alamein and Glen Waverley) from 14 June.
When can you use it on trams and buses?
Tap-and-go contactless payments are not yet available on trams or buses; This means anyone who catches it will still need their myki. Transport Minister Gabrielle Williams said the technology would be available on trams and buses later this year. Public Transport Victoria is currently developing myki readers to enable tap-and-go ticketing.
What if you have a discounted tariff?
If you have a discounted plan, you can’t use the new contactless debit card or smartphone tap-and-go system yet. The new touch-and-go technology is initially limited to full fare passengers only. Commuters on discounted fares will still need a physical myki card to travel, or a digital card is available for Android phones. A report from the Auditor General’s Office earlier this year found: It won’t be ready for launch until mid-2027. The report also revealed that the government asked HCLTech, the contractor building the concession platform, to: pause work.
Can you use myki pass (as opposed to myki money)?
No, you cannot use myki pass in the new system. The debit card tap-and-go system only supports myki money. If you use weekly, monthly or annual passes, you will still need to use a physical or digital myki card.
Are there any credit card surcharges per transaction?
Contactless payments cost exactly the same as a standard, fully paid myki. There are no additional fees if you use an Australian debit card, but you may be charged an international transaction fee if you use a card issued in another country.
Can the same debit card be used for more than one person?
No, each customer needs his or her own ticket to travel on public transport; This means you only have to pay for one person per card or device.
When can we expect the next wage increase?
The state government has committed public transport half price In Victoria until New Year’s Eve 2027 relieve cost of living pressures. Until then, the full-day rate is capped at $5.70 or $2.85 for discounts until next year. Public transport prices often increase At the beginning of the year, but the government has not yet foreseen this.
How do authorized officers check my ticket?
Authorized officers will carry portable, handheld ticket readers that can scan your card, phone or smartwatch. These browsers will check if there is an active “touch” for that trip. Officers will not be able to see any bank balances, personal or financial details.
Make the most of your health, relationships, fitness and nutrition Live Well newsletter. Get it in your inbox every Monday.
