MyWay+ blamed for Canberra transport missing 8 million trip target | The Canberra Times

“In addition, Transport Canberra has deployed authorized officers across the network to support passenger compliance with touch and touch requirements better when checking tickets. This initiative focuses on positively influencing passenger behavior to provide more accurate journey data, with an education-first approach that prioritizes informing and assisting passengers with correct verification practices before enforcement action is considered,” the spokesperson said.