Power cut 2026: How to complain in your city via helpline numbers and WhatsApp
India’s major metropolitan cities, be it Chennai or Delhi, are sweltering under the summer sun and numerous cases of heatstroke are being reported, especially among young children.
Delhi recorded its hottest May night in 14 years, with records regularly being broken, possibly due to the El Niño phenomenon.
Amidst this heat stress, news of power outages also emerged from various parts of the country. As the demand for energy increases day by day, social media is flooded with people complaining about power outages and sleepless nights.
Scorching days, restless nights: Heatwave tightens grip in parts of India
If you face a power outage, the helpline numbers you can make a complaint to are:
Dedicated national helpline:
To lodge an electricity complaint, you can call the dedicated national helpline number 1912. This works all over India.
Keeping the CA number handy
Keeping the Consumer Account number handy while complaining about any power outage or blackout always helps in restoring supply faster. It can be found on your electricity bill.
Chennai
If you are a resident of Chennai, you can contact TANGEDCO’s centralized 24/7 customer service number 9498794987.
Chennai is sizzling at 42 degrees Celsius, this season’s highest temperature
For this purpose, you can also call the landline number 044-28520131.
Via WhatsApp: If the power outage is caused by visible physical damage such as wire breakage or pole breakage, you can file a complaint by sending photos and location information to 9444371912.
delhi
South and West Delhi
Residents can contact BSES Rajdhani Power Limited (BRPL), call 19123 or 011-3999707.
Via WhatsApp: You can send ‘Hello’ to 9999919123 and register a ‘No Power’ complaint by following the automated instructions.
Central and East Delhi
You can contact BSES Yamuna Power Limited (BYPL) by calling 191229(toll-free) or 011-39999808.
Via WhatsApp: Add 8745999808 to your contacts, then send a “Hello” from your registered mobile number to access outage services.
North and North-West Delhi
You can contact Tata Power Delhi Distribution Limited (Tata Power-DDL) by calling 19124 or 1800-208-9124.
To file a complaint, you can also make a missed call to 9619619124 from your registered mobile number.
Via WhatsApp: Message 7303482071. Format your message as follows: NPSCA
Lutyen’s Delhi
To file a power outage complaint, you can contact the New Delhi Municipal Council (NDMC) by calling 1912 or 011-49993555.
Kolkata
Main city of Kolkata, Howrah, parts of Hooghly and 24 Parganas (North and South)
You can contact CESC (Calcutta Electric Supply Corporation) by calling 1812 or 033-22253333 or 033-35013333.
Via WhatsApp: To report an outage or check complaint status, text 8585079412.
Mobile Application: You can also use the CESC CAPS application to file a complaint.
Rest of Kolkata, Suburban Kolkata, Salt Lake and New City
You can contact WBSEDCL (West Bengal State Electricity Distribution Corporation) on 19121 or register your complaints through Vidyut Sahayogi mobile app.
mumbai
IMD issues heatwave warning for Vidarbha; Western Maharashtra and Marathwada will witness light rains
Western and Eastern Suburbs of Mumbai
You can forward your complaint to Adani Elektrik on 19122.
Via WhatsApp: Send ‘Hello’ to 9594519122 and select ‘power outage’.
South Mumbai and Mira-Bhayander districts
To report your power outage complaints, you can contact Tata Power by calling 19123 or 1800-209-5161.
Via WhatsApp: Text 2267513000 to interact with the automated assistant.
Old Mumbai or South Mumbai (Colaba to Mahim and Sion)
You can contact BEST (Brihanmumbai Electric Supply and Transport) by calling 19124 or 022-22856262 / 022-22754000.
Outages can be tracked and reported directly through the system. BEST Corporate Portal.
Thane, Navi Mumbai, Kalyan and Dombivili
You can contact MSEDCL/Mahadiscom by calling 1912, 1800-212-3435 or 1800-233-3435.
A missed call to 022-50897100 from your registered mobile number will also help you file a complaint.
bengaluru
Bescom publishes district-wise WhatsApp numbers for complaints against consumers in Bengaluru and other regions
You can contact BESCOM or Bangalore Electricity Supply Company Limited by calling the national helpline 1912.
Via WhatsApp: You can contact BESCOM via WhatsApp using any of the following numbers, depending on where you live:
Bengaluru City (South): 82778 84011
Bengaluru City (West): 82778 84012
Bengaluru City (East): 82778 84013
Bengaluru City (North): 82778 84014
Bengaluru Rural District: 82778 84017
Hyderabad
You can contact TGSPDCL or Telangana State Southern Power Distribution Company Limited by calling 1912 or 1800-599-01912.
You can send: ‘Hello’ via WhatsApp. 87124 41912 To report a power outage.
TGSPDCL introduced WhatsApp service for consumers
Thiruvananthapuram
You can reach Kerala State Electricity Board Limited or KSEBL by calling 1912 or 0471-2555544.
Via WhatsApp: You can report power outage in Trivandrum by sending a message on WhatsApp to 9496001912.
It was published – 26 May 2026 12:56 IST
