Ryanair says passengers are ‘missing flights’ because of EES | Travel News | Travel
Ryanair has issued an update on its stance on the new European Entry/Exit System (EES), which continues to cause problems for holidaymakers. Affects British people traveling to the UK Schengen areaIncludes popular holiday destinations such as France, Germany, Greece, Italy, Portugal and Spain.
this one digitized system This replaces traditional stamps in passports. When you arrive, you may need to register your biometric information such as fingerprints and photographs. You don’t need to take any action before reaching the border, and usage costs nothing.
EES officially became Becomes fully operational on April 10, 2026. However, problems with the system, especially during busy periods at popular airports, have led to the system being suspended at various times in many countries.
low cost airline ryanair A harsh message was published on social media calling for EES deployment to be suspended until September. The budget airline criticized France, Portugal, Poland, Italy, Spain and Germany for ‘failing to ensure adequate staff, system readiness or kiosks are in place’.
Reports show that passengers were delayed for hours due to the new system, with some even missing their flights. Describing the system as ‘half-baked’, Ryanair said in a statement: “Despite knowing for over three years that the EES would be fully operational from 10 April 2026, France, Portugal, Poland, Italy, Spain and Germany failed to ensure adequate staffing, system readiness or kiosks were available.”
“As a result, passengers experience long passport control queues and, in some cases, miss their flights.
“Ryanair is calling on these EU Governments to suspend the rollout of the EU’s passport control Entry/Exit System (EES) until September to ensure passengers do not have to suffer unnecessarily long passport control queue delays at European airports during the busy summer season.”
The system was gradually introduced from October 2025 and came into force on April 10 in 25 of the EU’s 27 countries, as well as in the Schengen countries of Iceland, Norway, Liechtenstein and Switzerland.
Holidaymakers’ claims range from not having enough kiosks to manage registrations to problems with fingerprint scanners and having to repeat the process both at check-in and check-out.
