Salesforce (CRM) Q4 earnings report 2026
Marc Benioff, chief executive officer of Salesforce Inc., during the World Economic Forum (WEF) in Davos, Switzerland, on Tuesday, January 20, 2026.
Krisztian Bocsi | Bloomberg | Getty Images
sales force Shares fell 3% in extended trading Wednesday after the customer service software maker reported healthy results and raised its long-term revenue guidance, but its fiscal 2027 revenue outlook beat Wall Street forecasts.
Here is the company’s performance compared to the LSEG consensus:
- Earnings per share: $3.81 vs expected $3.04
- Revenues: 11.20 billion dollars, while the expectation was 11.18 billion dollars
Salesforce’s revenue grew 12% year over year in the fiscal fourth quarter ended Jan. 31. expression. This is the company’s fastest growth rate in the last two years.
The company announced that it allocated $50 billion for new share buybacks.
Net income rose to $1.71 billion, or $1.75 per share, from $1.94 billion, or $2.07 per share. Adjusted earnings per share exclude share-based compensation expense, amortization of purchased intangible assets and restructuring costs.
The current remaining performance liability, which is the sum of contracted but unrecognized revenue and unbilled amounts that will be recognized as revenue next year, was $35.1 billion. This figure was higher than StreetAccount’s estimate of $34.53 billion.
Guidance for the fiscal first quarter included adjusted earnings per share of $3.11 to $3.13 and revenue of $11.03 billion to $11.08 billion. Analysts surveyed by LSEG were looking for $3.00 per share and revenue of $10.99 billion.
Salesforce calls for fiscal 2027 adjusted earnings per share of $13.11 to $13.19 and revenue of $45.8 billion to $46.2 billion; This means a growth of 10 to 11%. LSEG consensus is $13.12 per share on revenue of $46.06 billion.
The company is on track to generate $63 billion in revenue in fiscal 2030, up from a target of more than $60 billion it presented in October. Analysts surveyed by LSEG were looking for $59.07 billion.
As of Thursday’s close, Salesforce shares are down about 28% so far in 2026, while the S&P 500 index is up 1%.
In recent weeks, investors have become increasingly concerned that generative AI models could reduce growth opportunities for large software companies.
On Monday, IBM’s The stock fell 13%, its worst daily performance since 2000, after Anthropic published a blog post saying its Claude Code AI tool for developers could help modernize code written in the Cobol programming language.
This quarter, Salesforce rolled out an AI-powered Slackbot assistant in its Slack team communications app for paying customers. The company also completed its $8 billion acquisition of Informatica and announced plans to acquire the marketing company Qualified. Informatica had revenue of $399 million in the quarter.
Salesforce is working to expand the adoption of Agentforce AI technology to automate customer service and other enterprise functions.
Annual Agentforce revenue exceeded $800 million this quarter, the company said.
Morgan Stanley analysts, who have the equivalent of a buy rating for Salesforce shares, said in a note to clients Monday that discussions with partners “continue to indicate we are in the early stages.”
Executives will discuss the results along with the CEOs of SharkNinja and Wyndham Hotels & Resorts in an “earnings show” conference call starting at 5 p.m.
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